Responsibilities

• Serve as the main client point of contact throughout campaign lifecycles
• Manage project timelines, resources, and deliverables using project management systems
• Maintain impeccable and timely communication with internal teams using project management tools and Zoom; marshaling the needed resources for each campaign within the vertical
• Provide thorough and timely communication with clients through bi-weekly calls and email correspondence
• Prepare and distribute meeting agendas, schedule client calls, and follow-up communications, ensuring clients always understand the value of their campaign.
• Translate complex campaign results into clear, cohesive narratives that demonstrate value to clients in an easy-to-understand way
• Support strategists with technical analysis using tools like Screaming Frog and SEMrush's competitor gap analysis as needed
• Identify and mitigate risks to project timelines and budgets
• Maintain thorough documentation of project requirements and client communications, assisting the Strategist in creating client reports and internal executive summaries

Requirements

• 3+ years of project management experience, preferably in a digital marketing agency
• Proficiency with project management software and methodologies
• Experience working in fast-paced, remote environments
• Exceptional communication skills with the ability to explain complex concepts in accessible terms
• Strong organizational abilities and attention to detail
• Experience with SEO tools like Screaming Frog and SEMrush preferred
• Ability to multitask and prioritize competing deadlines
• Required fluency in reading, writing, and speaking English
• Required to attend & participate in virtual meetings
• Required to type proficiently