Responsibilities

• Oversee day-to-day operations of the Marketing & Communications department, ensuring alignment with strategic goals and timelines.
• Manage project intake, prioritization, and workflow systems to support cross-functional marketing and communications initiatives.
• Coordinate with internal stakeholders and external vendors to ensure timely execution of campaigns, collateral, and digital assets.
• Develop and manage project plans, timelines, and deliverables to ensure initiatives stay on track and within scope.
• Lead project status updates, tracking milestones, risks, dependencies, and resource needs across multiple initiatives.
• Identify and mitigate project risks, proactively resolving bottlenecks to maintain momentum and deadlines.
• Establish and enforce project workflows, governance standards, and change management processes.
• Monitor project performance and drive continuous improvement through post-project evaluations and process optimization.
• Own the development and documentation of standard operating procedures (SOPs) and project management best practices.
• Serve as a liaison between creative, marketing, and communications teams to ensure seamless execution of integrated campaigns.

Requirements

• Five or more years of professional experience in marketing operations, project management, or creative services coordination, preferably within healthcare.
• Demonstrated experience managing complex projects with multiple stakeholders and competing deadlines.
• Experience in creative production and traffic coordination, preferably in marketing and/or communications
• Strong organizational and time management skills, with a keen attention to detail.
• Strong proficiency in project management tools (e.g. Asana)
• Experience with budget tracking, vendor management, and contract administration.
• Excellent communication and interpersonal skills; ability to work collaboratively across teams.
• Comfortable working in a fast-paced environment with shifting priorities and multiple concurrent projects.
• Must have excellent communication and interpersonal abilities; creative thinking and problem-solving abilities; budget management experience; and strong project management skills.
• Bachelor's degree preferred or equivalent work experience.
• Licensure/certifications: Not applicable

Preferred

• preferably within healthcare
• creative production and traffic coordination experience
• budget management experience