Programmatic Technical Account Support Specialist

Hunt Valley, MD (On-site)

$82K/yr – $103K/yrMid Level3+ years expFull time

Posted 2 months ago

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Job Summary

Own the technical programmatic account relationship for Sinclair against DSPs for OTT, display video and geofencing, and translate complex ad tech into client outcomes in real time.

  • Own technical escalation and issue resolution with engineering, product, and ops.
  • Coordinate with Sales, AM, Product and Operations to fulfill client technical needs.

Job Description

Responsibilities

  • Serve as a technical expert on key accounts utilizing various Programmatic Demand Side Platforms within the OTT, Display & Video and Geofencing environments.
  • Must be comfortable communicating with clients on all platform levels (phone, email, etc.)
  • Responsible for communicating technical issues and solutions to internal stakeholders and clients on a necessary basis regarding programmatic campaign setups errors or best practices.
  • Must be able to understand and communicate advanced platform and technical concepts to non-technical stakeholders.
  • Be a key point of contact for technical escalations to engineering/product/operation teams and see issues through to a timely resolution.
  • Partner with Sales, Account Management, Product/Engineering and Operations to execute strategy and address client technical needs. Be a team player.
  • Must have high proficiency in reporting and be able to interpret analytics to monitor campaign performance and be able to report metrics to sales leads and clients
  • Educate Sinclair, Inc sales teams on Compulse advertising offerings
  • Must be comfortable training and mentoring other members of the account management team

Requirements

  • Bachelor’s Degree in related field
  • 3+ years of experience working with a DSP and familiarity setting up deals in a DSP
  • 3+ years in a client facing role
  • Experience with Xandr, GroundTruth, Beeswax, and Yahoo! DSPs
  • Strong acumen for technical account problem solving - including analytic, troubleshooting, and general problem-solving abilities
  • Experience collaborating across teams both domestic and international
  • Strong knowledge of the overall ad tech landscape
  • High level of proficiency with MS Excel
  • Excellent communication, analytical and problem-solving skills

Preferred

  • Familiarity with the Over-The-Top content environment preferred
  • In depth knowledge of measurement and attribution vendors such as TVSquared

Benefits

  • participation in a retirement plan
  • life and disability insurance
  • health, dental and vision plans
  • flexible spending accounts
  • 15 paid vacation days
  • 2 paid personal days
  • 9 paid holidays
  • 40 hours of paid sick leave
  • parential leave
  • employee stock purchase plan
Compulse (Now Digital Remedy) logo

Compulse (Now Digital Remedy)

3.2 Glassdoor

Compulse has joined forces with Digital Remedy! Compulse brings deep expertise in media technology and managed services focused on supporting local media and agencies. Combined with Digital Remedy’s world-class service and industry-leading performance media solutions, including Performance CTV, we deliver greater scale, smarter execution, and deeper insights to help our partners drive measurable outcomes across every screen.

Founded in 2021
Hunt Valley, Maryland, USA
120 employees (55 in marketing)
29% recommend to a friend

Traffic Signals

Monthly Visitors
7.6K
Monthly Google Ads Budget
$119.4K
Traffic Source Mix
Search
34.9%
Direct
49.3%
Referral
7.4%
Social
7%
Paid
1.3%

Headcount Trend

Current headcount: ~121

Marketing Team

Marketing Team Size
51 (43% of company)