Responsibilities

• Define long term (6-12 months) program plan with the Program Committee and Executive Director.
• Use surveys and focus groups with Playhouse families to align programs with needs.
• Understand GiGi’s National offerings and participate in calls and the Chicago conference.
• Publish Playhouse programming and events calendar at least six weeks in advance.
• Serve as key contact for program leaders and volunteers and attend programming.
• Manage registration, sign-in, and surveys using our software to track activity.
• Greet visitors and connect with families, volunteers, and donors.
• Become expert in Salesforce to document program data and reporting.
• Match tutors/participants and manage Teams channel for literacy and math.
• Collaborate with Volunteer Coordinator to recruit and maintain volunteers for all events.

Requirements

• Education & Experience: College degree in related field (project management, marketing, or special education).
• Technical Skills: Proficient with Microsoft Office and social platforms; Salesforce experience preferred.
• Work Environment: In-person role with regular interaction with families and the community, including occasional off-site visits.