Responsibilities

• Lead and manage a team of Digital Marketing Senior Specialists
• Work closely with cross-functional teams to ensure seamless campaign execution
• Stay up-to-date on industry trends and best practices in digital marketing
• Manage individual and team performance against agreed service levels and deliverables; identify initiatives to meet or exceed objectives and key results
• Compile and report weekly, monthly and quarterly metrics identifying insights and challenges with proposed solutions that drive effective workflow process improvements
• Facilitate presentation of key performance metrics with leadership and/or business stakeholders to drive improved operational efficiency
• Hold 1:1 meetings with individual team members to discuss performance, disseminate information and action on work / non-work related issues
• Share verbal and written feedback and administer performance reviews; act as an employee coach, mentor and advocate to support ongoing employee professional development
• Design and implement incentive structures, to improve performance and ensure positive team and individual employee engagement
• Interview, and onboard new team members across all business workflows

Requirements

• Bachelor degree, or equivalent practical experience; proficient marketing acumen/domain expertise
• Excellent verbal and written communication skills, demonstrated proficiency using Microsoft Office and/or gSuite
• 10+ years experience in project management roles, coordinating projects across multiple organizations/cross functional teams, 5+ years of experience in digital marketing
• 2+ years experience managing teams with direct people management experience assessing performance, coaching and mentoring employees
• Problem-solving skills with the ability to adapt and adjust to changing business goals and processes
• Experience in various email technology tools and digital marketing automation program management such as email, paid media, event experience

Benefits

• We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
• We support your family with gender-neutral baby bonding leave, 24-26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
• Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences