Program Director, Donor Communications

Responsibilities

• Design and deliver clear, accurate, and inspiring communications for donor and prospective donor audiences in collaboration with colleagues across Philanthropy and Marketing & Communications as well as scientific and clinical stakeholders and agency partners.
• Lead Philanthropy writers and other content producers to conceptualize and develop compelling, credible communications, including direct response and other annual giving campaigns, event communications and programming, stewardship collateral, correspondence, donor and patient stories, and website content.
• Advise Annual Giving, Peer-to-Peer, Obliteride, Planned Giving, and other Philanthropy teams on communication strategies to optimize donor engagement and increase revenue and participation.
• Partner with Senior Executive Director, Donor Communications & Marketing, to manage team capacity to meet project expectations and timelines.
• Ensure written materials are consistent with organizational priorities and fundraising opportunities as well as effectively organized and presented.
• Collaborate with Philanthropy and Marketing & Communications colleagues to uphold brand, messaging, and visual identity standards and style guidelines in donor materials.
• Lead a program area by establishing and delivering on program priorities and goals.
• Partner with leadership, collaborators in Philanthropy and other departments, and/or external partners to manage and grow a key program within Philanthropy.
• Lead the strategy and operational execution of the program, including setting strategic objectives and performance metrics.
• Convene and align stakeholders, identify opportunities to advance the program, and anticipate and mitigate obstacles.

Requirements

• Bachelor’s degree or equivalent experience.
• Eight years related experience including at least two years managing a team.

Preferred

• Experience leading and managing writers and operating in a fast-paced communications environment. Track record of synthesizing leadership priorities and complex subject matter into effective communications strategies and engaging deliverables; experience successfully guiding creative staff in doing the same.
• Excellent editing and persuasive writing skills. Demonstrated ability to translate scientific and health information into communications suitable for a lay audiences, including donors and/or patient families.
• Proficiency with Adobe InDesign as well as Asana, Smartsheet, or other project management software.
• Experience in nonprofit, research, or health care environment with campaign planning or campaign implementation experience.
• Excellent written, verbal, and interpersonal communication skills.
• Highly developed organizational and information management skills.
• Strong attention to a high level of detail and quality of work.
• Proven ability to manage and prioritize multiple key initiatives concurrently with the ability to adjust to emerging priorities.
• Ability to build relationships and work collaboratively within a complex organization.
• Advanced proficiency in Microsoft Office Suite and experience with a CRM, Raiser’s Edge/RENXT, or related fundraising software.

Benefits

• medical/vision
• dental
• flexible spending accounts
• life
• disability
• retirement
• family life support
• employee assistance program
• onsite health clinic
• tuition reimbursement