Program Associate, Communications

Responsibilities

• Draft press releases, program launch announcements, messaging frameworks, and one-pagers for major portfolios of work.
• Draft social media content and corresponding multimedia elements (graphics, videos, etc.) to support social, web, email, events and programming.
• Maintain monthly social media content calendars and draft/publish regular posts across LinkedIn, X, and Facebook. Build and send monthly e-newsletters via Constant Contact/Marketing Cloud.
• Update and maintain dedicated program web pages (in coordination with external web developer, Louder Designs) to highlight subrecipients, partners, programs, and participant stories.
• Design creative ways to highlight program and partner impact through cultivating photos, creative storytelling, social media campaigns, and other forms of public-facing success stories, ensuring alignment with Stevens Initiative branding and funder -- including U.S. Department of State Bureau of Educational and Cultural Affairs (ECA) -- guidelines and requirements.
• Serve as the primary liaison to the central Center for Rising Generations (CRG) Comms team, fulfilling requests for program updates and spotlights.
• Design and update public-facing participant recruitment packages, including program-specific pitch decks, one-pagers, and digital assets using Canva, ensuring brand alignment for youth and young professional audiences (ages 18–24).
• CRM+ Migration (Q1 2027) - In close collaboration with the Operations team and Aspen ITS, serve as the internal project coordinator managing the Stevens Initiative’s contact data transition from Constant Contact to enterprise CRM+ system.
• Clean, organize, and maintain stakeholder, partner, and grantee contact records in Salesforce and Constant Contact throughout the migration process.

Requirements

• 1-3 years of professional experience in non-profit communications, digital media, or program coordination.
• Exceptional written and verbal communication skills, with demonstrated experience drafting press releases, web copy, social media content, or public diplomacy briefs.
• Demonstrated proficiency in Canva, social media platforms (LinkedIn, X, Facebook), web content management systems (WordPress), and email marketing platforms (Constant Contact / Marketing Cloud).
• Direct experience working within CRM systems (Salesforce preferred) and comfort managing contact data and system migrations.
• Strong organizational and project management skills with a proven ability to manage time-sensitive deliverables across multiple workflows simultaneously.
• Ability to understand different audiences and stakeholders – including funders, governments, global youth – and tailor communications strategies and deliverables accordingly.
• Familiarity with U.S. Department of State / Bureau of Educational and Cultural Affairs (ECA) funding guidelines, youth engagement, or Middle East/North Africa (MENA) region programming is a plus.
• High attention to detail, proactive problem-solver, adaptable team player, and strong interest in the mission of the Stevens Initiative
• A sense of urgency and genuine enthusiasm for the work, paired with a sense of humor and a collaborative spirit that keeps a fast-paced team energized.

Benefits

• The Aspen Institute offers a generous benefits package including health, dental, vision, and prescription benefits, retirement benefits, and paid leave.