Professional, Client Success

New York City, NY (On-site)

$64K/yr – $96K/yrMid LevelFull time

Posted 3 days ago

Job Summary

Own client strategy, relationship management, and campaign optimization across programmatic, OTT/CTV, and streaming audio; lead reporting, execution, and operational efficiency to drive growth and ROI.

  • Own client strategy & relationships
  • Oversee reporting, analytics, and cross-functional execution

Job Description

Responsibilities

  • We are seeking a professional who is dedicated to marketing, client success, and strategic media planning and execution. You excel at building strong, lasting client relationships by delivering innovative, data-driven solutions that align with client goals and drive measurable business outcomes! Your ability to think strategically and identify opportunities for growth sets you apart, as does your knack for optimizing campaigns to improve return on investment and expand market share.
  • As a natural leader, you will develop a culture of collaboration, accountability, and continuous improvement! You have a keen eye for operational efficiency, always looking for ways to streamline processes and scale efforts successfully. Analytical by nature, you are comfortable working with data to uncover insights, drive performance improvements, and deliver compelling results for clients.
  • Your commitment to perfection and proactive problem-solving skills makes you a critical player in reinforcing Epsilon's position as an industry leader in personalized media solutions.
  • Client Strategy & Relationship Management:
  • Collaborate with the digital media team to understand client goals, consumer behavior, marketing principles, and Epsilon offerings to develop campaign and messaging recommendations.
  • Use Epsilon’s comprehensive digital media solutions—encompassing programmatic display, video, OTT/CTV, and streaming audio—to develop and implement strategies that meet client needs and drive growth.
  • Develop and handle client roadmaps in alignment with quarterly account forecasts, ensuring strategic integration with our digital media offerings.
  • Find opportunities for program optimization and incremental revenue.
  • Provide strategic insights to support account growth and partner with the Client Development Director to present new opportunities.
  • Reporting & Analytics:

Requirements

  • Excellent client service competence, presentation and writing skills.
  • Creative, self-starter, who thrives in a dynamic, fast-paced work environment.
  • Ability to handle and prioritize multiple tasks and projects.
  • Track record of working across an organization to get things done.
  • Ability to learn quickly and think strategically.
  • Proficient in Excel, Word, PowerPoint

Preferred

  • Bachelor's Degree or equivalent experience from four-year college or university is preferred.
  • 4+ in Account Management or Project Management (digital marketing or interactive agency experience is a plus).

Benefits

  • Time to recharge: Flexible time off (FTO), 14 paid holidays, paid sick time
  • Family well-being: Parental/new child leave, childcare & elder care assistance, adoption assistance
  • Extra perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling
  • Epsilon benefits are subject to eligibility requirements and other terms.
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Epsilon

3.7 Glassdoor

Epsilon Systems is a 100% employee-owned professional and technical services company founded in 1998 and headquartered in San Diego. We are dedicated to delivering high-quality products and services to defense and commercial customers worldwide, including the Department of Defense, Department of Energy, Department of the Interior, and Department of Homeland Security. Our sustained growth in size, capability, and reputation reflects our focus on customer success, our employees’ expertise, and the strength of our management team.Our business units:-Modernization & Engineering Sector: A premier NAVSEA-certified Alteration Installation Team (AIT) provider to the U.S. Navy, offering ship alteration installations, repair, technical services, and logistics support for NAVSEA, NAVAIR, Regional Maintenance Centers, and Military Sealift Command.-Ship Repair Sector: Offers comprehensive marine engineering, assessment, maintenance, and ship repair services for all classes of U.S. Navy ships. We provide the capacity and technical expertise to meet any shipboard repair or maintenance needs.-Epsilon C5I, Inc.: Specializes in Command, Control, Communications, Computers, Combat Systems, and Intelligence (C5I) support. Our capabilities include solutions for software and systems engineering, signal intelligence, cryptologic programs, and cybersecurity.-Advanced Products (AP): Provides design, build-to-print, assembly, testing, and integration for electrical, mechanical, and electronic systems for the U.S. Navy, foreign military sales, and commercial customers. -Technology Solutions: Develops systems for operational readiness and nuclear operations. Our Epsilon XR team specializes in virtual, augmented, and mixed reality training, simulations, and e-learning.-Mission Services: Provides secure communications, satellite systems, network operations, environmental management, fleet technical assistance, and logistics support for U.S. Navy operations.

Founded in 1998
San Diego, California, USA
65% recommend to a friend
85% CEO approval

Salaries

Posted range

$64K/yr – $96K/yr

Taken straight from the job posting.

See all Epsilon salaries

Marketing Team

Median Career Experience
18 years
Median Tenure
5.8 years
Marketing Roles Posted (Last 30 Days)
8
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Professional, Client Success

Epsilon · New York City, NY · On-site