Responsibilities\n- Support voice-of-customer, survey, and research initiatives in partnership with Client Success, Sales, and Product\n- Gather and organize client, market, and competitive insights into structured, usable inputs that support Segment Management priorities\n- Own ongoing tracking of competitors, market trends, and positioning updates\n- Maintain and update competitive battlecards and internal resources\n- Own coordination of case study development, including outreach, scheduling, and approvals\n- Support drafting and production of case studies, testimonials, and customer stories\n- Own and maintain a centralized library of proof points, data, and customer evidence\n- Partner with internal teams to gather product and client performance data (adoption, usage, time-to-launch, etc.)\n- Support product launches by gathering inputs, research, and proof and contributing to messaging development\n- Assist in developing and updating marketing materials and supporting sales enablement