Product Marketing Manager

San Francisco, CA (On-site)

$130K/yr – $180K/yrMid LevelFull time

Posted 1 month ago

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Job Summary

Own the category-defining PMM function for Loop with end-to-end ownership from positioning to launch, tying every claim to data and customer outcomes.

  • Growth ownership: set the positioning architecture across modules and build a persona-first messaging system that travels from email to in-product and decks.
  • Credibility engine: verify every external claim with engineering and data before shipping to protect market credibility.

Job Description

  • Stand up the product marketing function end-to-end - pick the operating model, define the positioning architecture, build the messaging system, and ship major launches personally before scaling a team behind it
  • Own positioning across all modules and the functions Loop serves - finance, operations, marketing, analytics. Make persona-by-function the standing operating system across every surface - email campaigns, landing pages, in-product, decks, content
  • Operate AI-forward by default. Claude and other AI workflows aren't tools you reach for occasionally. You use them to run tasks at scale, mine PostHog for activation signal, parse customer call transcripts and support tickets for what's landing, and fine-tune positioning and messaging on what the data tells you.
  • Own how every claim earns its way into the market - every external promise, every dashboard screenshot, every customer outcome number, every "we do X" gets verified against engineering before it ships. Our credibility with data is the whole product
  • Own launch strategy and execution for every new product, agent, and workflow.
  • Own content and thought leadership - case studies, customer stories, executive POV, whitepapers, launch content, industry insights. Turn outcomes we have with existing customers into durable, shareable proof that drives the next ten similar deals
  • Own sales enablement and competitive intelligence - battlecards, objection-handling, persona guides, competitive positioning, sales narratives.
  • Help strengthen Loop’s presence across the restaurant and hospitality ecosystem. Support conference strategy, customer engagement, executive visibility, and post-event follow-through with a strong commercial mindset.
  • Partner with the founders on executive messaging, fundraising decks, board content, and Loop's public POV - you'll be in the room where the company's narrative gets shaped
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Loop AI

Loop.AI gives your team AI superpowers by adding smart, named AI agents into your daily workflows. These agents handle repetitive, high-volume tasks—freeing your people to focus on what matters. Whether working alongside your team or independently in the background, our AI teammates boost efficiency, reduce burnout, and help businesses scale effortlessly.

Founded in 2017
London, England, GBR
10 employees (3 in marketing)