Responsibilities

• RyderShare Product Marketing & Go-To-Market
• Own RyderShare positioning framework and messaging pillars across customer segments and use cases.
• Define competitive positioning and differentiation across priority customer segments.
• Partner with Product to influence roadmap narrative and ensure market-facing clarity before launches.
• Translate RyderShare features into customer-friendly narratives and feature-to-benefit mapping (use cases, outcomes, “why it matters”).
• Support launches and releases by producing the content package: customer announcements, internal launch notes, sales talk tracks, and FAQ updates.

Requirements

• Product Translation & Messaging Mastery
• Ability to translate technical features into clear, value-driven narratives.
• Demonstrates a quick ramp ability to new domains & builds credible product narratives.
• Creates sales-ready assets including FAQs, talk tracks, one-pagers, and release notes.
• Demonstrated ownership of positioning & messaging strategy for a product feature set.
• Strong visual/written communication with mastery of positioning & feature-to-benefit mapping.
• Cross-Functional Leadership & Project Ownership
• Influence without authority across Product, Sales, and CS.
• Strong project management across multiple concurrent initiatives.
• Drives structured communication around releases while managing ambiguity and competing stakeholder priorities.
• Technical Writing & Documentation Ownership
• Writes clear help center articles, FAQs, and workflow documentation.
• Turns complex product functionality into structured, user-friendly content.
• Has a well-formed point of view on how to strategically use AI to accelerate documentation asset creation without compromising clarity, accuracy, or positioning.
• Establishes documentation standards tied to releases with a strong information architecture mindset.
• Design Fluency & Asset Creation
• Understands visual hierarchy and layout principles.
• Comfortable in Figma, Canva, Adobe, and PowerPoint.
• Creates professional collateral & reusable templates to maintain brand consistency.

Preferred

• 5+ years in Product Marketing, Technical Content, or hybrid PMM roles.
• Exp partnering directly with PMs & Engineering to shape messaging.
• B2B SaaS or technology-enabled platform experience.
• A pure IC operator with strong execution bias.
• Experience building sales enablement assets.
• Demonstrates writing and positioning craft.

Benefits

• Have an immediate impact: With Ryder’s existing customer base of 50,000+ companies and an internal headcount of 43,000, the scale and impact of our products will be large and far-reaching, from day one.
• Opportunity to grow and lead in a Fortune 500 company: You’ll get to work in a rapidly growing, startup-like environment while having the stability and backing of Ryder and its full executive team.
• Creative, fast-paced environment to solve impactful problems in Supply Chain: We’re going to design completely new tools for an industry that hasn’t been rethought in decades. And to do this, we need people who think differently.