Responsibilities

• Shape Shorthand’s positioning, segmentation, and core value propositions with the CEO and our Marketing, Sales, and Product leaders, giving Shorthand a distinctive voice and point of view
• Develop a deep understanding of our buyers, users, market, and competitors, and turn it into tools the whole company uses
• Build messaging frameworks, use cases, and proof points that support a sales-led motion, from first touch through to expansion
• Work with customers to learn how they measure the value of Shorthand, and turn that evidence into reusable proof
• Make Sales more confident and effective, with sharper deal narratives, objection handling, competitive positioning, and supporting decks and one-pagers
• Make sure people who sign up to try Shorthand understand its value quickly, and help turn that early interest into sales conversations
• Lead product and feature launches end-to-end — strategy and KPIs, the narrative, and coordinating execution across the company
• Bring customer, market, and competitive perspective to decisions on pricing and packaging
• Keep our voice and messaging consistent across the website, product pages, sales materials, lifecycle emails, and in-product touchpoints
• Work with Product and Design on how features are framed, named, and introduced to customers

Requirements

• A bachelor’s degree in marketing, business, journalism, communications, or a related field, or equivalent industry experience.
• At least 4 years in product marketing or a closely related role, ideally in B2B SaaS or technology.
• A track record of positioning work you drove yourself.
• A conviction that products should stand out. You’d rather be memorable than safe and forgettable, but you know the difference between personality and gimmick.
• Experience supporting a sales-led motion with enterprise buyers, including sales enablement materials (decks, one-pagers, launch assets) that you can tie to revenue outcomes.
• Demonstrated success in partnering with leadership and cross-functional teams (including Sales, Product, and Marketing) to influence product, pricing, and go-to-market decisions.
• Outstanding writing and communication. You’ll work closely with our content team, but they won’t be your ghostwriters: you’ll write shippable copy yourself, from website headlines and product pages to launch emails and sales decks. You can appeal to a specific buyer in a voice that’s energetic and never flat.
• The ability to balance strategic thinking with hands-on execution, prioritizing impact while maintaining high standards.
• A passion for visual storytelling and communicating product value on the web.

Preferred

• Show us your work. Please include links to at least two pieces of work you’ve created — content, messaging, or sales enablement. If you include a cover letter, we’d love to hear from you, not Claude.
• You’ll be a great fit for our team if:
• You have exceptional attention to detail.
• You are collaborative and know how to work with others to meet shared goals.
• You are a proactive self-starter, who does not need to be told what to do and will be resourceful in order to find solutions to any challenge.
• You thrive in a fast-paced and demanding environment, and possess a high level of intellectual curiosity.
• You are intrinsically motivated, deriving happiness from a job well done.

Benefits

• Options for working your way: fully remote working, flexible hours and an allowance for a co-working space if you prefer.
• True autonomy, with the freedom to grow the role, and the chance to shape how our product is perceived, positioned, and sold.
• The opportunity to work in a growing SaaS company that is still small enough that you can make a real impact.
• An allowance for setting up your home office, a laptop, and any peripherals you need to do your job.
• An Employee Option Plan for all team members.
• A Health and Wellness fund to support your healthy lifestyle, as well as access to coaching and counseling services.
• Paid parental leave if you are growing your tribe.
• A 401(k) plan and 100% employer-paid healthcare premiums for US-based team members.
• An annual learning allowance to support your professional development.