Product Manager

Coral Gables, FL (Hybrid)

Salary Not AvailableMid Level5+ years expFull time

Posted 4 weeks ago

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Job Summary

Own RyderShare messaging, content, and market-facing assets to translate product value into clear customer outcomes for sales, CS, and self-service.

  • Own positioning, segments, and roadmap narratives in collaboration with Product.
  • Own the content package for launches and enablement assets for Sales and CS.
  • Own knowledge base content and lightweight documentation standards to accelerate self-service.

Job Description

Responsibilities

  • RyderShare Marketing: Own positioning and messaging across segments, and partner with Product to shape roadmap narrative.
  • Translate features into customer narratives and benefit mappings for use cases and outcomes.
  • Launch support: produce customer announcements, internal notes, sales talk tracks, and FAQs.
  • Sales enablement: create and maintain decks, one-pagers, battle cards, ROI tools, talk tracks, and training materials.
  • Training delivery: run sessions for Sales and Customer Success teams.
  • Documentation and help content: write and maintain help articles, FAQs, how-to guides, and product docs; establish lightweight standards.
  • Visual content: design simple, on-brand collateral and knowledge-base visuals; develop reusable templates.
  • Collaboration: work with PMs, Engineering, Support, and CS to ensure accuracy and alignment with releases.

Requirements

  • Bachelor's Degree in Marketing, Communication, Advertising, Required
  • 5+ years in Product Marketing, Technical Content, or hybrid PMM roles., Required
  • 5+ years partnering directly with PMs & Engineering to shape messaging., Required
  • 5+ years in B2B SaaS or technology-enabled platform experience., Preferred
  • Travel Yes, 10-20%

Preferred

  • 5 years+ in B2B SaaS or technology-enabled platform experience., Preferred

Benefits

  • For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.