Own core operations supporting the sales and marketing engine: front line customer service, cross‑border doc flow, and vendor data/marketing collateral alignment.

• Ensure that each customer, client, and vendor receives outstanding customer service by providing a friendly environment which includes greeting and assisting every customer, maintaining outstanding product knowledge, and all other components of customer service.
• Responsible for coordination, transfer, and appropriate translation of all technical documentation required to support the Company product line among branches around the world.
• Maintain document control for specification sheets/ manufacture processing sheets, including storing, verifying obtain and maintaining from makers.
• Monitor and maintain vendor account management, including, but not limited to, claiming merchandise expenses, invoicing, and payment confirmation.
• Obtain specification sheet of each product from vendors, and check for leaks and errors of content.
• Obtain guarantee letter for each product from vendors, check for leaks and errors of content, and submit to customers via the Sales Department
• Create and report sales performance data to specific vendors
• Retrieve data from the Business Intelligence (BI) database if necessary.
• Coordinates the distribution of internal and external marketing literature.

Note: Follow up on the remaining responsibilities and administrative tasks as needed to support sales and marketing operations.

• Pre-employment Drug testing is required.
• Must be authorized to work in the United States on a full-time basis for any employer.

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life & accident insurance
• Pet Insurance
• 401(k) with company matching
• 19 days of paid time off
• Wellness program and EAP assistance
• and much more!
• Most benefits require employee contribution