Responsibilities

• Own one of the most important products for transforming the customer journey and accelerating growth at Owner.
• Increase the percentage of qualified restaurant owners who join Owner after starting with the Grader.
• Evolve the Grader from a high-performing funnel into a more powerful growth system across acquisition, evaluation, conversion, and post-purchase launch.
• Identify where owners lose trust, get confused, or drop off, then ship improvements that make the path to joining Owner feel clearer, more valuable, and more compelling.
• Use data, experimentation, and customer insight to understand the funnel deeply and prioritize the work most likely to increase Owner’s growth rate.

Requirements

• 5+ years of product management experience
• Ability to get things done: you have a track record of shipping software that made a difference for your customers
• Excellent product sense: you have a good understanding of what makes for a high-quality product and are opinionated about what solutions will be successful
• Deep customer empathy: you care about helping your customers and are skilled at performing research to uncover their true needs
• Strong data fluency: you effectively gather and integrate quantitative and qualitative data to inform your decision-making and update your intuition
• Proficiency handling ambiguity: you make sure your goals are clearly defined and display significant independence in achieving them
• Clear written and verbal communication: you’re a force for clarity and alignment, ensuring everyone’s on the same page
• Competence with technical complexity: you can understand the high-level architecture of a product and its implications for the customer experience, and you’re comfortable talking with engineers about project scope and tradeoffs

Benefits

• comprehensive health coverage, remote-first workplace, unlimited PTO - plus extra fun perks!