Principal Executive Communications Manager, Chief Product & Technology Officer

Responsibilities

• Iterate and execute an annual executive communications strategy and plan that positions the Chief Product & Technology Officer as the transformative leader behind Twilio’s innovation story.
• Take the pen on all content coming from Twilio’s CPTO including keynotes, internal presentations, blogs, press and social media.
• Partner with PMM and CorpComms on impactful, forward-thinking communications that tell Twilio’s innovation story from various R&D leaders
• Propose opportunities and concepts for thought leadership to elevate Twilio’s R&D leadership’s visibility in the market
• Develop content to represent R&D at quarterly Company All Hands meetings and other key internal companywide meetings
• Drive communications for ongoing change management initiatives within the R&D function
• Develop content for R&D function-level communications and events that supports Twilio’s unique Builder culture.
• Build and maintain relationships with key partners to inform CPTO communications strategy including Twilio’s Management Team, R&D Leadership, Corporate Communications, Product Marketing, and more.

Requirements

• 8+ years experience in communications, including a minimum 3 years in a dedicated executive communications role
• 4+ years in the tech industry

Preferred

• Experience writing for, working directly with and influencing CEOs, C-level executives, and SVPs
• Strong executive presence and ability to advise on communications strategy to all levels of the organization
• Strong cross-functional collaboration skills with the ability to partner effectively across R&D, GTM, Marketing, HR, PR, and Internal Comms teams
• Excellent project management skills
• Strong business acumen with exemplary editing and writing skills
• Experience in external-facing thought leadership (blogs, event keynotes, social media)
• Proficiency in creating slide desks for large audience presentations
• Strong ability to synthesize complex topics (AI, data, product strategy) into compelling, digestible content for diverse audiences
• Exceptional writing and storytelling skills with the ability to craft clear, engaging, and strategic messaging for executive leaders.

Benefits

• Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.