Responsibilities

• Client Management
• - Support and manage day-to-day client workstreams across analysis, monitoring, intelligence, and insights engagements, ensuring high-quality outputs and timely delivery.
• - Serve as a reliable client contact on assigned accounts, communicate clearly, anticipate needs, and escalate complex challenges to senior leadership with context and recommended solutions.
• - Follow Precision client management processes. Help ensure the team is delivering high-quality work within scope and budget.
• Data & Intelligence
• - Contribute to social listening and digital intelligence workstreams — help synthesize monitoring data into clear, compelling insights that inform client strategy and communications activations.
• - Assist in managing primary research workstreams from fielding through analysis and reporting, ensuring data quality, timeline adherence, and outputs that tell a compelling and accurate story.
• - Support the delivery of terrAIn, Precision's proprietary Generative Engine Optimization (GEO) offering, helping package and communicate GEO findings in ways that are accessible, strategic, and relevant to client priorities.
• - Execute reputation analysis and monitoring workflows, track client reputational landscapes in real time and flag emerging issues with speed and precision.
• - Produce strategic insights reports and intelligence briefings that translate data into actionable recommendations, helping clients understand not just what is happening, but what to do about it.

Requirements

• Bachelor’s degree.
• 6+ years of relevant experience in social listening, digital intelligence, market research, polling, qualitative research, reputation monitoring, communications analytics, or related fields. Prior agency experience a strong plus.
• Hands-on experience with social and digital listening platforms (e.g. Brandwatch, Meltwater, Sprinklr, or similar) and a demonstrated ability to turn data into strategic communications recommendations.
• Experience with different primary research methodologies (e.g. surveys, focus groups, in-depth interviews, etc.) is a strong plus.
• Familiarity with the evolving GEO landscape and curiosity about how AI-driven discovery environments affect client reputation and visibility.
• Some experience managing or mentoring junior staff.
• Ability to manage multiple clients and workstreams simultaneously.
• Excellent written and verbal communication skills.
• Meticulous attention to detail.
• Creative, energetic, and possesses an entrepreneurial spirit.

Benefits

• Competitive salaries
• Annual bonus opportunity
• Flexible hybrid remote/in office plan
• Retirement plan with automatic 3% safe-harbor contribution from Precision
• Healthcare coverage - medical, dental and vision with 90% of costs covered by Precision
• Paid vacation and sick leave
• Paid parental leave
• Professional development stipend