Patient Growth Specialist at Oak Street Health, part of CVS Health | Norristown, PA | $18/hr – $38/hr

Oak Street Health, part of CVS Health

Patient Growth Specialist

Norristown, PA (On-site)

$18/hr – $38/hrIntern/New GradFull time

Posted 7 weeks ago

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Job Summary

Lead generation across events, community outreach, and digital channels while owning territory growth and CRM hygiene.

Own multi-channel lead generation with local partners and digital channels to build a patient pipeline.
Manage ongoing relationship touchpoints and collaboration with CRM/OEs to drive consistent growth.
Capture data, resolve patient concerns, and coordinate with clinical teams to move prospects to patients.

Job Description

Sales
Generating leads by effectively engaging Medicare senior community through event execution and local community outreach
Maintaining internal sales system knowledge and marketing programs by attending scheduled meetings to learn about new updates on services, workstreams, and initiatives
Prospecting and cold calling to prospects & new leads assigned to you. Additional new channels of leads that are assigned to you may come from:
Leads driven through Digital channels
Leads generated by other Outreach Executives
Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking
Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs)
Relationship Management
Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory
Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems
Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient
Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee
Other duties as assigned

US work authorization
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
Sales and/or healthcare experience a plus
Ability to quickly connect and influence the right people
Comfortable with navigating external barriers to create a positive experience
Ability to manage priorities simultaneously
Team player and contributor to the overall effectiveness of the team

Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
Sales and/or healthcare experience a plus
Ability to quickly connect and influence the right people
Comfortable with navigating external barriers to create a positive experience
Ability to manage priorities simultaneously
Team player and contributor to the overall effectiveness of the team

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
other resources, based on eligibility
comprehensive benefits package

Oak Street Health, part of CVS Health

3.6 Glassdoor

Oak Street Health is a network of value-based primary care centers serving older adults on Medicare. Since 2012, we’ve been rebuilding healthcare to focus on personalized preventive care.Our value-based care model enables doctors to spend more time on what matters most: building meaningful relationships with patients. Each provider works closely with a care team that includes social workers, mental health professionals, and others to support every part of a patient’s health.Now part of CVS Health®, Oak Street Health is expanding access to high-quality primary care in the communities that need it most. We currently operate more than 230 centers across 27 states and are the only primary care provider to carry the AARP name.Learn more at oakstreethealth.com.

Founded in 2012

Chicago, Illinois, USA

5.1K employees (107 in marketing)

www.oakstreethealth.com

65% recommend to a friend

77% CEO approval