Responsibilities - Greet and check in/out patients with professionalism and warmth - Manage incoming calls, scheduling, and patient inquiries - Ensure a smooth and efficient patient flow throughout the day - Support retail conversations and product recommendations - Maintain a clean, organized, and welcoming front desk environment - Assist in planning and organizing monthly content days - Coordinate with marketing team to ensure consistent content capture - Help organize before/after photos, testimonials, and social media opportunities - Support execution of email and SMS campaigns - Ensure brand consistency across patient-facing touchpoints Preferred - Previous experience in a medical spa, aesthetics, healthcare, or customer service role preferred - Strong communication and interpersonal skills - Highly organized with strong attention to detail - Comfortable multitasking in a fast-paced environment - Interest in aesthetics, skincare, and wellness - Experience with social media or marketing coordination - A warm, welcoming, and professional presence - A team-player mindset - A passion for patient experience and aesthetics - Strong follow-through and accountability Benefits - 401(k) - Employee discount - Paid time off - Opportunities for advancement