Responsibilities

• Meeting with physicians, patients, discharge planners for hospital and skilled nursing facilities, and many others who are in need of our services.
• Continue to develop our business in the Utah county area.
• Completes day-to-day tasks regarding admission, discharge, and/or transfer of residents in accordance with local, state and federal standards and regulations, as well as established policies and procedures.
• Participates in an open and collaborative relationship between continuum partners (i.e. home health, hospice, SNF, ALF, etc.) working toward shared goals for occupancy census and collections.
• Performs duties daily as delegated by the Regional Development Director to facilitate the conversion of referrals to admission status.
• Knows at all times, the status of each referral.
• Communicates with external team members regarding referral status and any additional information needed to assist with the admission decision.
• Communicates daily with central intake, business office, administrator/directors to complete financial evaluations for potential referrals and payment options.
• Maintains working knowledge of payors such as other insurances, Medicare A, Medicaid, Private, Veteran’s Administration contracts, and hospital contracts, etc.
• Assists with processing referrals timely on a daily basis as assigned.

Requirements

• Must be 18 years of age
• Associates degree in business or marketing is preferred but not required
• Must have, as a minimum, one (1) year of experience with demonstrated success in a business development or marketing position in a skilled nursing facility, assisted living facility or in another related health care facility.
• Understanding of customer service principles and exceptional interpersonal skills
• Knowledgeable of insurance coverage and authorization process pertaining to long-term care is helpful.

Preferred

• Clinical knowledge is a plus.