Responsibilities

• Support the planning, execution, and optimization of fan acquisition and retention campaigns across digital channels.
• Manage campaign setup in collaboration with marketing, ticketing, and business intelligence teams.
• Assist in developing creative briefs, tracking performance metrics, and providing actionable insights for optimization.
• Monitor and analyze key growth KPIs
• Contribute ideas for new growth initiatives, testing opportunities, and ways to enhance the fan journey.
• Manage feedback and day to day maintenance of the club’s loyalty program
• Follow brand guideline and ensure quality communication to new and existing fans

Requirements

• 1–3 years of marketing experience, ideally within sports, entertainment, or a high-growth consumer brand.
• Detail-oriented and capable of managing multiple projects in a fast-paced environment.
• Proactive attitude, open to trying new ideas, eager to learn and highly organized
• Thrive in a collaborative environment
• Must have excellent communication skills
• Able to work independently, take initiative, and maintain a high level of professionalism within a professional sports environment
• Ability to work flexible hours, including evenings, weekends, and holidays, as necessary
• Applicant must be able to comply with MLS Next Safety and Well-Being policy and any other applicable child safety policies provided to applicants by NYCFC

Preferred

• Additional language/s is a plus.

Benefits

• Two complimentary tickets to each home match
• Medical benefits through a third-party provider
• Team outings, happy hours, and annual staff gatherings to celebrate our co-workers
• A dynamic, ambitious, and fun work environment