Responsibilities

• Support of LATAM & APAC growth markets with day-to-day operations and project workflows, identifying opportunities for operational improvement and providing support across the team as needs arise.
• Partner with team leads and cross-functional stakeholders to develop, manage, and communicate project timelines, ensuring key deliverables and workstreams remain on track.
• Build, standardize, and improve scalable team processes and workflows that drive greater efficiency and consistency across channels and regions and support long-term ways of working.
• Develop and maintain QA processes to support paid media campaign readiness, accuracy, and consistent execution.
• Identify opportunities to leverage AI and automation to streamline workflows, reduce manual processes, and build more sustainable and efficient ways of working.
• Create and maintain clear process documentation, SOPs, and onboarding resources that preserve institutional knowledge and enable processes to be easily adopted and maintained by the broader team.
• Maintain project management tools, trackers, and operational documentation to ensure timelines, ownership, and status remain organized and up to date.
• Support cross-regional coordination and operational coverage, helping connect workstreams and ways of working across LATAM and APAC.
• Proactively identify operational gaps, risks, and blockers, partnering with the appropriate team members to develop and implement solutions.
• Provide flexible project and operational support across the Paid Media team as priorities and business needs evolve.

Requirements

• 2+ years of relevant experience in paid media, performance marketing, digital marketing, marketing operations, or a related field.
• Hands-on Paid Media experience required, with Paid Social strongly preferred; knowledge of campaign workflows, creative formats, and best practices.
• Demonstrated ability to build and improve operational processes, QA workflows, and documentation.
• Familiarity with AI and automation tools to streamline workflows and improve operational efficiency.
• Proficiency with project management/workflow tools required; Airtable highly preferred, with Monday.com, Asana, Smartsheet, or similar also acceptable.
• Strong project management, organization, and problem-solving skills, with the ability to manage competing priorities.
• Innovative, growth-oriented mindset with strong attention to detail, communication, and collaboration skills.
• Familiarity with LATAM and/or APAC markets and working across regions and time zones preferred.
• Ability to work primarily on Eastern Time (ET), with flexibility for occasional evening hours to collaborate with APAC teams.
• Bilingual or multilingual a plus (English + Spanish, Portuguese, Japanese, or Korean)

Benefits

• we also offer comprehensive benefits.