Outreach Coordinator

Responsibilities

• Develop and execute marketing strategies that align with our mission and treatment philosophy.
• Develop and maintain strong relationships with existing and prospective referral sources throughout the Palm Beaches and surrounding metropolitan areas
• Leverage established professional relationships within the behavioral health, substance abuse, healthcare, and community services sectors
• Conduct regular in-person visits with referral sources and community partners
• Build relationships with hospitals, detox and residential treatment programs, therapists, psychiatrists, physicians, private practices, case managers, social workers, EAPs, attorneys, community organizations, and other appropriate referral partners
• Introduce referral sources to our residential, outpatient programs, services, admission process, and treatment philosophy
• Identify and pursue new referral opportunities
• Represent our organization at networking events, professional meetings, conferences, community events, and other outreach opportunities
• Maintain consistent communication and follow-up with referral partners
• Collaborate closely with Admissions and Clinical leadership to ensure a smooth referral experience

Requirements

• Bachelor’s degree in Marketing, Communications, Behavioral Health, or related field.
• 3+ years of experience in marketing, preferably in behavioral health or treatment-focused healthcare settings.
• Deep understanding of mental health and substance use topics, including trauma-informed language and anti-stigma communication.
• Excellent storytelling, copywriting, and visual content creation skills.
• Proficiency with platforms like Meta Business Suite, Canva, Google Analytics or similar tools.
• Experience managing paid campaigns on social media and Google Ads is a plus.
• Comfortable working collaboratively with clinical and administrative staff.
• Knowledge of HIPAA, 42 CFR Part 2, and ethical communications in healthcare is essential.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance