Institutional Shareholder Services

Outbound Marketing Representative

USA (Remote)

$31K/yr – $33K/yrEntry LevelFull time

Posted 2 months ago

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Job Summary

Own outbound contact flow and lead qualification, turning client stories into qualified opportunities while ensuring clean, accurate interaction records across the call center system.

  • Responsibilities: Manage high-volume outbound calls and capture engagement details to fuel client pipelines.
  • Responsibilities: Communicate client offerings persuasively, addressing objections with professional courtesy to move prospects forward.
  • Responsibilities: Generate and hand off qualified leads to clients using a standardized logging process.

Job Description

  • Responsibilities: Handle a large volume of outbound calls placed via automated technology.
  • Responsibilities: Share the stories of our clients’ offerings and opportunities.
  • Responsibilities: Listen to objections and handle them effectively, persuasively, and with professional courtesy.
  • Responsibilities: Generate qualified leads and pass them on to our clients.
  • Responsibilities: Accurately submit details of every interaction in the call center system.
  • Requirements: Previous professional experience handling phone-based interactions. Previous call center experience is preferred.
  • Requirements: Exceptional interpersonal skills.
  • Requirements: Excellent verbal communication & listening skills.
  • Requirements: Attention to detail and accuracy.
  • Requirements: Professionalism.
  • Requirements: Ability to handle high-pressure situations, multi-task and meet aggressive deadlines.
  • Requirements: Interpret customer needs and match those needs with related products and services.
  • Requirements: High speed internet and a quiet workspace.
  • Requirements: Remote employment eligibility in select states (Arizona, Florida, Georgia, Nevada, New Hampshire, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Vermont, Virginia, Wisconsin)
  • Nice_to_have: Previous call center experience is preferred.
  • Benefits: Medical, Dental, and Vision coverage.
  • Benefits: 401(k) with a company match up to 9%, including a Safe Harbor contribution.
  • Benefits: Flexible Spending Account (FSA) and commuter benefit programs.
  • Benefits: Generous paid time off.
  • Benefits: Volunteer Day.
  • Benefits: Paid parental leave.
  • Benefits: Hybrid working options.