Orthodontic Treatment Coordinator

Dublin, OH (On-site)

$18/hr – $23/hrEntry Level1+ years expFull time

Posted 4 weeks ago

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Job Summary

Own the patient journey from first contact to initial treatment in a dental practice, focusing on plan presentation, payment education, and scheduling while coordinating with specialists and local outreach to keep the calendar full.

  • Patient-facing: Present treatment options, educate on plans, and handle objections to move from inquiry to treatment.
  • Operations & Coordination: Manage exam prep, follow-ups, and referrals to specialists to ensure seamless care continuity.

Job Description

Responsibilities

  • Present orthodontic treatment plans, educate the patient on the plan of treatment and overcome objections
  • Understand the practice's policy on working with financials to educate patients on their payment options
  • Work pending reports and follow up with potential patients to schedule treatment
  • Preparation for patient exams
  • Follow up with patients to set up consultations or begin treatment and keep schedules full
  • Coordinate patients referred to specialists for care prior to treatment as necessary
  • Assist in Local Store Marketing and community events

Requirements

  • High School diploma or equivalent required; College education preferred
  • Minimum one (1) year experience in sales or other service industry required
  • Bilingual a plus, but not required
  • Ability build rapport with patients
  • Ability to establish and maintain good working relationships with patients and coworkers
  • Excellent sales skills
  • Ability to talk to a person, not at a person

Preferred

  • College education preferred
  • Bilingual a plus, but not required

Benefits

  • Competitive salary plus Bonus Opportunity
  • Medical, dental, vision and life insurance
  • Short and long-term disability coverage
  • 401(k) plan
  • 2 weeks paid time off in your first year + paid holidays
  • Discounts on braces and clear aligners for you and your family members
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance