Operations Manager S at EMSER TILE | Sterling, VA

EMSER TILE

Operations Manager S

Sterling, VA (Unknown)

Salary Not AvailableMid Level5+ years expFull time

Posted 3 months ago

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Job Summary

Oversee branch operations and drive efficiency, safety, and profitability as Operations Manager, leading inventory, risk, customer service, and process improvements.

Own branch operations, improving efficiency and safety while meeting KPIs.
Must-have: 5+ years operational experience and 3+ years managerial experience.
Standout: Experience developing procedures and leading cross-functional process improvements.

Job Description

Responsibilities

Provides operational leadership for areas of the branch including; Inventory Management, Loss Prevention, Risk Management, Customer Service, Order Management and Training / Development
Monitors/drives operational efficiencies and is accountable for key operational metrics
Plans and supports sales and marketing activities
Equips sales with the information, tools, and learning to drive sales effectiveness
Communicates regularly and partners with Branch Manager and corporate office teams
Provides information regularly to corporate management
Participates in development and design of process improvements
Participates in refinement and analysis of current operational policies and procedures
Monitors branch operating expenses such as stationery expenditures and freight costs Conducts branch quality meetings to communicate information and resolve problems
Assists with requests relating to inventory management, scheduling, recalls, service problems, procurement of supplies, etc.

Requirements

Minimum of 5 years of Operational Experience
Minimum of 3 years managerial experience
Experience in development of operational procedures and programs
Detail orientation; ability to review and assess details quickly
Excellent interpersonal communication skills both in-person and on the phone
Numbers Oriented; Profit and Loss Statement management experience required
Solution Oriented; able to determine solution for multiple levels of the business
Ability to effectively manage one's own time and the time of others
Ability to demonstrate teamwork, leadership and flexibility
Strong written and verbal communication skills

EMSER TILE

Established in 1968, Emser Tile, headquartered in Los Angeles, has become a leading designer and marketer of the world’s finest tile and natural stone. By offering unparalleled service and a dynamic selection of products, Emser is one of the most comprehensive sources for interior and exterior products that include porcelain, ceramic, metal, glass, quarry, decorative accents and mosaics, cut-to-size stone, setting materials, and custom manufactured products made to your specifications.Emser products are designed for both residential and commercial projects. Emser’s 75 local sales and service locations, with plans to open additional locations, plus our two state of the art distribution centers and over 2 million square feet of warehousing space, combine national presence with local service. This allows us to respond to the changing trends and technology.

Founded in 1968

West Hollywood, California, USA

823 employees (15 in marketing)

www.emser.com