Responsibilities

• Oversee daily office operations and administrative functions.
• Manage office supplies, vendor relationships, and office organization.
• Support customer service staff and assist with scheduling and workflow coordination.
• Process and maintain company records, reports, and administrative documents.
• Build and maintain positive customer relationships by ensuring a high level of service and responsiveness.
• Assist with resolving customer concerns and support customer retention initiatives.
• Coordinate meetings, company events, and employee communications.
• Work closely with management to improve office efficiency and customer satisfaction.
• Develop and execute marketing campaigns across digital and traditional channels.
• Manage the company's website and social media presence.

Requirements

• 3+ years of office management, administrative, customer service, or business operations experience.
• Marketing experience, including social media and digital marketing, preferred.
• Excellent communication and interpersonal skills with a strong customer service orientation.
• Strong organizational and multitasking abilities.
• Proficiency with Microsoft Office and common business software.
• Experience with CRM systems, marketing platforms, or customer management software is a plus.
• Self-motivated with the ability to work independently and as part of a team.

Benefits

• Comprehensive health insurance.
• Dental and vision insurance.
• Long-term care insurance.
• 401(k) retirement plan with a 4% company match.
• Paid time off and paid holidays.
• Opportunities for professional development and career advancement.
• Supportive, family-oriented work environment.
• 401(k)
• 401(k) matching
• Dental insurance