Office Manager (Financial / Marketing Coordinator) at Bliss Orthodontics | Coppell, TX

Office Manager (Financial / Marketing Coordinator)

Coppell, TX (On-site)

Salary Not AvailableMid Level4+ years expFull time

Posted 3 months ago

The other 99% submit and hope. You're about to do something different.

Drive a blended office, finance, and marketing lead role in a dental practice to align admin operations with patient care goals.

Oversee billing, payroll, scheduling, and HIPAA compliance.
Must-have: 3–5+ years in dental/medical office management with financial/marketing leadership.
Standout: Cross-functional leadership, data-driven decisions, and vendor relationships.

Oversee billing, invoicing, payment posting, collections, and AR management.
Manage payroll coordination, cash handling, bank deposits, accounts payable/receivable.
Prepare budgets, monthly financial reports, forecasts, and monitor KPIs (production, collections, AR days).
Implement financial policies, payment plans, pricing and insurance estimate procedures.
Develop and execute marketing strategy (digital, local outreach, referral programs).
Manage website, social media, SEO/PPC, email campaigns, online reputation and review management.
Track and optimize lead sources, conversion rates, cost-per-lead, and marketing ROI.
Coordinate community events, school screenings, and dental referral relationships.
Oversee scheduling, appointment flow, check-in/check-out, insurance verification, and patient financial counseling.
Resolve escalated patient concerns and lead patient satisfaction initiatives.

3–5+ years office management experience in dental/orthodontic or medical practices; prior financial/marketing leadership preferred.
Strong knowledge of billing, insurance, and practice management software.
Experience with digital marketing, lead generation tools, and analytics.
Proven leadership, communication, and customer-service skills.
Ability to analyze financial reports and make data-driven decisions.
Understanding of HIPAA and healthcare compliance.
Bachelor’s degree or equivalent experience preferred.