Responsibilities

• Answer calls, emails and website inquiries, and welcome clients to our showroom.
• Schedule appointments, follow up with potential clients and keep our Zoho CRM organized.
• Manage office calendars, supplies, records and recurring deadlines.
• Create social media posts, newsletters and promotional materials featuring our remodeling projects.
• Help organize and edit project photos and videos, with occasional local jobsite visits.
• Support invoicing, employee onboarding and other administrative tasks.
• Assist the owner with scheduling, follow-up and occasional confidential personal administrative tasks.
• The position starts at approximately 70% office administration and 30% marketing, with the goal of moving toward a 50/50 balance as you learn our systems and help improve office processes.

Requirements

• Experience in office administration, customer service, client coordination or a similar role.
• Strong spoken and written communication skills.
• Excellent organization and consistent follow-through.
• Comfort learning software and managing several priorities.
• Experience creating social media content and using tools such as Canva or photo/video editing software.
• A friendly, professional approach and the ability to work independently.

Preferred

• Experience with CRM software, QuickBooks, email marketing or the remodeling industry is a plus.

Benefits

• Health, dental and vision insurance
• 401(k) with company matching
• Paid time off
• Employee discounts
• Mileage reimbursement for authorized business travel
• Training and opportunities to grow
• Benefits are subject to eligibility and company plan terms.