Newsletter Strategy and Ops Specialist - CNBC

Responsibilities

• Newsletter Operations and Production
• Own the day-to-day operations of CNBC's newsletter portfolio, ensuring newsletters are built, quality assured, scheduled, and delivered accurately and on time.
• Serve as the primary administrator for CNBC's email service provider (ESP), managing platform configuration, templates, production workflows, and deliverability.
• Build and maintain newsletter templates and advertising modules, ensuring editorial and commercial placements meet CNBC's production standards.
• Develop and maintain production documentation, QA checklists, and scalable operational workflows that support a growing newsletter portfolio.
• Advertising & Sponsorship Operations
• Partner with sales and commercial teams to execute newsletter sponsorships, optimize advertising inventory, and ensure campaigns launch on schedule and fulfill advertiser commitments.
• Ensure all ad units are implemented accurately and align with CNBC's editorial, legal, and production standards.
• Audience Growth & Optimization
• Own newsletter performance reporting by defining KPIs, monitoring engagement and business metrics, and identifying opportunities to drive subscriber growth, retention, monetization, and operational efficiency.

Requirements

• Experience in newsletter operations, audience development, digital publishing, product operations, or a related field, with a demonstrated track record of managing and scaling high-volume newsletter portfolios.
• Deep expertise administering enterprise email service providers (ESPs) such as SailThru, Salesforce Marketing Cloud, Beehiiv, or similar platforms, including audience segmentation, personalization, deliverability, template management, and production workflows.
• Proven experience owning newsletter operations in a digital media organization, with a strong understanding of newsletter monetization, sponsorship execution, advertising operations, campaign trafficking, and cross-functional collaboration with Editorial, Sales, Product, Marketing, and Ad Operations teams.
• Experience managing the full newsletter lifecycle — from launches and subscriber acquisition to onboarding, engagement, retention, paid products, subscriber migrations, list hygiene, and portfolio optimization.
• Strong analytical mindset with experience defining KPIs, building performance dashboards, executing testing, and translating audience insights into operational, product, and revenue improvements.
• Exceptional project management and organizational skills, with the ability to lead complex cross-functional initiatives, influence stakeholders at all levels, and build scalable processes in a fast-paced, deadline-driven environment.
• Demonstrated product mindset with experience improving newsletter functionality, subscriber experience, automation, and operational efficiency through technology and process innovation.
• Passion for digital journalism and audience engagement, with a curiosity for emerging newsletter trends, email technologies, and best practices.
• Additional Requirements:
• - Must have unrestricted work authorization to work in the United States

Benefits

• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.