Responsibilities

• Facilitating and supporting new employee orientation class activities with a detailed schedule; presenting briefings to large classes on relevant information
• Run, analyze and distribute data utilizing Microsoft Excel and government databases
• Reviewing data submitted by potential employees to confirm their professional qualifications, ensuring employees meet all pre-employment requirements and minimum job qualifications
• Logging and updating data into HRMS and HRMS Discoverer for new employees
• Scheduling potential employees for upcoming orientation weeks, including verifying personal documentation
• Serving as main point of contact for all new hires, providing them with reporting instructions and assistance as needed prior to and during new employee orientation
• Corresponding with various departments to ensure training, processing, and scheduling are conducted smoothly
• Checking employment eligibility through E-Verify
• Providing exceptional customer service to all potential and current employees
• Managing in-processing, delivery and transportation for Federal Official Personnel Files, CACs and other new employee onboarding paperwork

Requirements

• Must be able to successfully undergo a government investigation in order to obtain and maintain a security clearance.
• Minimum High School Diploma or equivalent required
• Associates Degree or Bachelors Degree preferred
• Minimum two years' customer service experience required
• Proficiency in Microsoft Outlook and Word required
• Proficiency in Microsoft Excel required
• Proficiency in working on a computer with a Microsoft operating system required
• Data entry experience preferred
• Professional and effective communication skills required, in-person, phone and email
• Must be adept at and confident in public speaking
• Must be extremely detail-oriented and focused on accuracy.
• Must have the ability to multitask and effectively work within multiple databases.
• Must have the ability to adapt to changing situations and processes
• Must be able to quickly gain advanced knowledge of U.S. Coast Guard requirements, maritime credentials, and various processes.
• Works well in a team setting
• Prolonged periods of sitting at a desk and working on a computer
• Prolonged periods of physically moving, standing and presenting (4+ hours a day)
• Must be able to lift up to 15 pounds at times
• Must be able to navigate to/from/within office facilities, Naval Station Norfolk Pass and ID office, and contract hotel

Preferred

• Associates Degree or Bachelors Degree preferred
• Data entry experience preferred

Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• FSA Plan
• 401(k) Plan
• Paid Time Off