Responsibilities

• Serves as the primary contact for community tours
• Assists with ensuring collateral materials are available for marketing use, show rooms are ready to show, develops and maintains a marketing tour book for the community, takes deposits
• Collects all necessary paperwork required for closing and distributes the paperwork to the necessary stakeholders
• Works in conjunction with the other team members to ensure accurate reporting of occupancy, reservations and upcoming move-outs
• Prepares closing documentation and internal communication timely and accurately
• Works with Operations to ensure available inventory is show ready for Marketing Director
• Ensure room readiness, purchase resident supplies, bedding, decor, lamps
• Make room and mailbox keys
• Make welcome signs on the doors and name tags for door plaques
• Completely and accurately follow the new move-in checklist

Requirements

• Excellent communication and interpersonal skills.
• Strong organizational skills and attention to detail.
• Proficiency in CRM software and Microsoft Office Suite.
• Ability to work independently and as part of a team.
• Creative thinking and problem-solving abilities.
• Knowledge of social media platforms and trends.
• Proficiency in MS Office systems
• Ability and willingness to report to work on time and ready for work on each scheduled day.
• Exceptional analytical skills
• Exceptional Customer Service skills

Preferred

• Bachelor’s degree preferred

Benefits

• Dental Plan
• Vision Plan
• Health Insurance
• Critical Illness and
• Accident Coverage
• 401(k) Retirement Savings Plan
• Health and Dependent Day Care Flexible Spending (FSAs)
• Paid Vacation, Sick, Holiday, Bereavement Leave
• Tuition reimbursement
• Team Member Referral Program