Meta Experience Manager - Washington (Hybrid)

New York City, NY (Remote)

$55K/yr – $87K/yrSenior Level1+ years expFull time

Posted 9 hrs ago

Job Summary

Lead a multi-state Retail Area team for Meta products, shaping training, coaching and performance for up to 25 specialists, driving KPI achievement, and managing program reporting and biannual training.

  • Own team development and mentorship across stores
  • Oversee product expertise and performance evaluation
  • Coordinate meetings and travel for ongoing enablement

Job Description

Responsibilities

  • As a Retail Area Manager for Meta products, you’ll support and coordinate the work of Best Buy’s Meta Retail Sales Specialists in stores across a multi-state territory. You’ll be responsible for training, developing, coaching and supporting team members in your service area. To help support your team, you’ll become an expert on the full Meta product line.
  • - Coach a team of up to 25 people across a multi-state territory
  • - Meet key performance indicator (KPI) goals for team
  • - Coordinate and execute meetings with all direct reports on a regular cadence virtually and in person if geography allows
  • - Become a subject matter expert on all relevant products to support and evaluate direct reports’ effectiveness
  • - Travel overnight up to once a week, and attend off-site multi-day training twice a year
  • - Support program reporting requirements

Requirements

  • - Must be at least 18 years old
  • - One year of supervisor experience
  • - Previous experience in sales, customer service or related field
  • - Ability to work successfully as part of a team
  • - Ability to work a flexible schedule including holidays, nights and weekends

Preferred

  • - 1 year of consumer electronics industry experience
  • - Prior experience setting retail sales goals
  • - Proven leadership acumen
  • - Presentation skills, including group training experience both in-person and virtually
  • - Microsoft suite proficiency, specifically PowerPoint, Outlook and Excel

Benefits

  • - Competitive pay
  • - Great employee discount
  • - Financial savings and retirement resources
  • - Support for your physical and mental well-being
  • Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.
  • Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
  • For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
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Best Buy

3.6 Glassdoor

At Best Buy, our purpose is to enrich lives through technology. We do that by leveraging our unique combination of tech expertise and human touch to meet our customers’ everyday needs, whether they come to us online, visit our stores or invite us into their homes. With over 1,000 stores and more than 90,000 employees in the United States and Canada, we solve key human needs in the areas of productivity, security, health, entertainment, connectivity, and more. We’re a community of courageous change-makers, ambitious collaborators, and inspiring friends. Whether it’s working as a Geek Squad Agent, an in-store advisor, or in our corporate office, we offer each other support and prepare for what might come next. We wake up every morning so we can do our part in shaping the future of a changing world. Together, we raise the bar for what’s possible and dream up new solutions to problems we’ve never encountered. We master innovative skills that we didn’t know were within grasp and turn everyday interactions into human connections built to last. If change motivates you, if technology inspires you — we’re here for you. Tomorrow works here™.

Founded in 1966
Richfield, Minnesota, US
73K employees (3,120 in marketing)
60% recommend to a friend
35% CEO approval

Salaries

Posted range

$55K/yr – $87K/yr

Taken straight from the job posting.

See all Best Buy salaries

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Meta Experience Manager - Washington (Hybrid)

Best Buy · New York City, NY · Remote