Membership Manager

Olney, MD

Salary Not AvailableFull time

Posted 4 weeks ago

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Job Description

Join our energetic club team and lead the member experience! As a Membership Manager you’ll keep members happy, drive consistent membership enrollment, and help manage day-to-day club operations. You’ll provide tours, convert prospects — all while delivering the Ultimate Fitness Experience.

What you’ll do:

  • You’ll build strong relationships, guide members through tailored onboarding, and proactively follow up to ensure they’re making progress and staying engaged
  • Recruit, convert, and retain members to meet monthly membership goals
  • Host tours, convert prospects, and ensure successful onboarding
  • Generate local leads and support club marketing
  • Track leads, appointments, and referrals in our CRM
  • Maintain high standards for member service, safety, and club appearance
  • Lead from the Front and help with day-to-day club ops

What we're looking for:

  • High school diploma or GED required
  • CPR/AED certification (or willingness to obtain within 30 days)
  • 2+ years sales experience preferred
  • Strong communication, sales, and people-management skills
  • Organized, punctual, and customer-focused with a friendly, professional presence
  • Comfortable with basic computer systems (MS Office, CRM/sales tracking)
  • Willingness to work flexible hours (including weekends and evenings)

Why you’ll love it

  • Be part of a fun, fast-paced team dedicated to member success
  • Opportunities to grow into leadership roles across our expanding club network

Benefits & Perks:

  • Complimentary club membership + guest privileges
  • Discounts on training, spa services, programs, and apparel
  • Employee referral bonus
  • In-house Certification + Continuing Education
  • Full-Time Only: Medical, dental, vision, life insurance, 401(k), and paid time off

ONELIFE FITNESS IS AN EQUAL OPPORTUNITY EMPLOYER

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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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Onelife Fitness

At Onelife Fitness, we are purpose driven and member focused. We believe that fitness is more than exercise—it’s a way of life. With 60+ world-class clubs across the East Coast, we are a high-growth community fueled by the industry’s best talent. Our team prides themselves on being in service to others and creating space for our members to discover their abilities, and to thrive. And our facilities are unrivaled, featuring high-value amenities and solutions for people of all fitness levels.Join us, and work alongside 4,500+ inspired team members in our mission to deliver the ultimate fitness experience to every member, every time.

Founded in 2009
McLean, Virginia, USA
1.5K employees (17 in marketing)