Client Success Manager (Short-form Strategist)
Skyray Ventures
USA (Remote)
In-housePart-timeSenior level
18 hrs ago
Membership & Growth Coordinator
Pittsfield, MA (On-site)
$30/hr – $35/hrMid LevelPart time
Posted 7 weeks ago
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Job Summary
Membership growth and engagement ownership with a focus on building a scalable Membership Engine, revenue expansion through acquisitions and renewals, and expanding opportunities like sponsorships and programs.
- Growth & Engagement: Own member lifecycle from outreach to adoption and ongoing activation.
- Relationship Management: Be the primary contact for members and partners across organizations.
- Program Expansion: Launch and refine tiers, benefits, and cross-program opportunities to boost participation.
Job Description
Responsibilities
- Build relationships with prospective members aligned with the BIC's mission and ecosystem.
- Grow membership revenue through new member acquisition, renewals, sponsorships, and strategic partnerships.
- Introduce members to additional opportunities including leadership groups, sponsorships, events, programs, and expanded membership tiers.
- Help package and support sponsorship opportunities tied to BIC programs, events, and initiatives.
- Identify creative ways to expand engagement, visibility, and participation across the BIC community.
- Serve as a primary relationship contact for current members and partners.
- Proactively engage members to better understand their goals, interests, and needs.
- Help members maximize the value of their membership and participation.
- Increase engagement across programs, events, leadership groups, trainings, and initiatives.
- Extend communications and engagement opportunities beyond executive contacts to employees throughout member organizations.
Berkshire Innovation Center
The Berkshire Innovation Center ("BIC") is a collaborative initiative between private industry, academia, and government. The BIC's mission is to expand the innovation capacity and growth potential of private industry by providing advanced capabilities to manufacturers in the Berkshires and surrounding area - primarily small and medium sized companies (and startups) in advanced manufacturing, life sciences, the life sciences supply chain, and technology. The goal is to enable and accelerate the growth of the manufacturing sector with the ultimate objective of spurring economic growth, job creation and retention, and investment in the region. Through LinkedIn, the BIC will provide news, updates, invitations to upcoming events, and encourage connections with potential members, partners, and users of the Berkshire innovation Center.
Founded in 2014
Pittsfield, Massachusetts, USA
17 employees (2 in marketing)
Traffic Signals
Monthly Visitors
1.8K
Traffic Source Mix
Search
27.9%
Direct
48.6%
Referral
6%
Social
16.1%
Paid
1.3%
Headcount Trend
Current headcount: ~17
Marketing Team
Marketing Team Size
1 (6% of company)
Marketing Roles Posted (Last 30 Days)
1
