Membership Director

Spokane, WA (On-site)

$65K/yr – $75K/yrManagerFull time

Posted 2 months ago

Job Summary

Own the membership growth engine by shaping a data-informed strategy, running multi-channel donor campaigns, and building scalable systems that turn acquisitions into long-term giving.

  • Membership strategy and growth: define goals, metrics, and governance to guide donor development.
  • Campaign and donor stewardship: design cross-channel programs and a modern donor experience to deepen loyalty.
  • Data-driven operations: build reporting, CRM usage, and process improvements to enable scalable growth.

Job Description

Responsibilities

  • Lead Membership Strategy & Growth
  • Design and execute a comprehensive membership strategy focused on acquisition, retention, and donor growth
  • Develop multi-channel membership campaigns across radio, digital, email, direct mail, and emerging platforms
  • Establish clear goals, metrics, and benchmarks to measure success and support decision-making
  • Build a Modern Donor Experience
  • Strenghten stewardship and communication strategies to deepen relationships and increase lifetime value
  • Ensure every donor interaction reflects SPR’s mission, professionalism, and appreciation
  • Use Data to Drive Insight and Action
  • Partner with the SPR team to build reporting frameworks that track performance and uncover new opportunities
  • Build pipelines from membership into major giving

Requirements

  • Brings proven practices from fundraising, marketing, sales, or membership—and adapts them thoughtfully
  • Is curious and willing to test, learn, and refine strategies over time
  • Is comfortable working in an evolving organization where not everything is fully defined
  • An unshakeable belief in the importance of public media
  • Experience in membership, fundraising, marketing, sales or audience development
  • A strategic mindset paired with a willingness to roll up your sleeves and build
  • Comfort working with data, CRM systems like Raiser’s Edge, and performance metrics
  • Strong project management and organizational skills
  • The ability to translate big ideas into clear, actionable plans
  • Excellent communication and collaboration skills

Benefits

  • Benefits are generous, including full medical, vision, and dental, plus a retirement plan
  • 401(k)
  • Dental insurance
  • Health insurance
  • Relocation assistance
  • Vision insurance
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Spokane Public Radio

Spokane Public Radio is a public radio station that provides news, arts, entertainment, and NPR content to listeners in Eastern Washington and beyond. Find us on the air at KPBX 91.1 FM, KSFC 91.9 FM, and KPBZ 90.3 FM, and online at SpokanePublicRadio.org.

Founded in 1980
Spokane, Washington, USA
25 employees (13 in marketing)

Salaries

Posted range

$65K/yr – $75K/yr

Taken straight from the job posting.

See all Spokane Public Radio salaries

Marketing Team

Marketing Team Size
8 (32% of company)

Funding

Total Funding
$11.9K
Last Raise
$11.9K
Grant, 3 years ago

Funding History

  • Apr 2023
    Grant • $11.9K

Traffic Signals

Monthly Visitors
27.7K
Traffic Source Mix
Search
27%
Direct
65.5%
Referral
3.9%
Social
2.9%
Paid
0.6%

Headcount Trend

Current headcount: ~25

Recent News

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Membership Director

Spokane Public Radio · Spokane, WA · On-site