Responsibilities

• Builds and publishes all new product listings across helmets, parts, and accessories
• Coordinates with sales and product teams to ensure accurate and timely product uploads
• Troubleshoots and resolves front-end and back-end inventory display issues
• Supports eCommerce operations through updates, visual content, and product flow
• Manages all dealer and distributor listings on the website, ensuring accurate, up-to-date information
• Assists with building landing pages and campaign pages for promotions and launches
• Organizes and archives weekly content from races, events, and athlete activities
• Oversees company social media platforms (Instagram, Facebook, TikTok)
• Plans and schedules content tailored to each platform
• Manages direct messages and user interaction to maintain brand voice and responsiveness

Requirements

• Knowledgeable in Shopify, capable of building website pages, adding products, and managing site content
• Understands the social media landscape: posting times, platform trends, and best practices
• Strong written communication skills, comfortable writing product copy, captions, and email content
• Comfortable with basic reporting and analytics tools (Shopify analytics, GA4)
• Highly organized and detail-oriented, able to manage multiple deadlines across channels at once
• Strong communicator, comfortable interacting directly with athletes, dealers, and customers
• Passionate about action sports and enthusiastic about staying current on industry trends, products, events, and the communities that drive the market
• Familiar with Microsoft Office Suite for administrative tasks and reporting
• Knowledgeable in mountain biking and motocross culture, athlete expectations, competition levels, and emerging trends
• Comfortable working in a small, fast-moving team and wearing multiple hats

Preferred

• Skilled in photography and videography, including on-location and studio shooting
• Proficient in Adobe Creative Suite: Photoshop, Premiere, Lightroom
• Experience with an email marketing platform (e.g., Klaviyo)
• Familiarity with paid advertising platforms (Meta Ads Manager, Google Ads)
• Basic graphic design experience for marketing assets
• SEO familiarity for product listings and content