Media Insights Associate at Muck Rack | USA | $70K/yr – $80K/yr

Muck Rack

Media Insights Associate

USA (Remote)

$70K/yr – $80K/yrIntern/New Grad2+ years expFull time

Posted 3 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own the measurement and insights delivery for client communications programs, turning media data into actionable recommendations across industries; lead AI-assisted research with strong quality controls to accelerate delivery while maintaining accuracy.

Growth Infrastructure: Define and apply standardized measurement frameworks and reporting across multiple client projects.
AI-Driven Research: Leverage tools like ChatGPT, Claude, and Gemini to accelerate data collection and insight generation with rigorous validation.
Client Story & Advisory: Translate findings into clear, senior-consultant-ready recommendations and support strategic decision making.

Job Description

Responsibilities: Support the delivery of communications measurement and insight projects across a variety of industries and client accounts
Responsibilities: Assist with project setup, data collection, quality assurance, and report preparation throughout the project lifecycle
Responsibilities: Analyze media coverage and communications data to identify trends, key findings, and actionable insights
Responsibilities: Help prepare client presentations, reports, and supporting materials under the guidance of senior consultants
Responsibilities: Coordinate project deliverables and ensure work is completed accurately and on schedule
Responsibilities: Support onboarding activities for new client projects by helping document project requirements and delivery plans
Responsibilities: Interpret communications and media data to help identify meaningful patterns and trends
Responsibilities: Contribute to written reports that translate data into clear, easy-to-understand insights
Responsibilities: Learn industry-standard communications measurement frameworks and apply them consistently across client work
Responsibilities: Support senior team members in developing strategic recommendations based on communications performance
Requirements: Use AI tools such as ChatGPT, Claude, Gemini, or similar technologies to support research, summarize information, and improve analytical workflows
Requirements: Review AI-generated content for accuracy and completeness before incorporating it into client deliverables
Requirements: Apply critical thinking and human judgment when interpreting AI-assisted outputs
Requirements: Stay informed about emerging AI capabilities and participate in team discussions about responsible AI use
Requirements: Follow established quality standards and project processes to ensure accurate, consistent client deliverables
Requirements: Maintain organized project documentation using CRM and file management systems
Requirements: Collaborate with colleagues across Insight & Consultancy, Commercial, Customer Success, and Production teams to support successful project delivery
Requirements: Communicate project updates and raise questions or risks promptly when support is needed
Requirements: Participate in training to build expertise in communications measurement, consulting, and media intelligence
Requirements: Contribute ideas for improving internal processes and team workflows
Nice_to_have: Experience with media monitoring or communications measurement platforms such as Muck Rack, Brandwatch, Cision, or similar tools
Nice_to_have: Coursework or experience in communications, journalism, public relations, marketing, research, or data analytics
Nice_to_have: Experience working in a SaaS company, communications agency, or consulting environment
Nice_to_have: Familiarity with communications measurement frameworks such as the Barcelona Principles or AMEC Integrated Evaluation Framework
Nice_to_have: Interest in media intelligence, reputation measurement, or communications analytics
Nice_to_have: Are naturally curious and enjoy solving problems using data
Nice_to_have: Communicate clearly and collaborate effectively with teammates from different disciplines
Nice_to_have: Take ownership of their work while remaining eager to learn and grow
Nice_to_have: Welcome feedback and continuously seek opportunities to improve
Nice_to_have: Stay curious about emerging technologies and new ways of working
Benefits: Fully distributed team with a permanent remote setup
Benefits: Home office stipend, phone and internet reimbursement, coworking membership
Benefits: Virtual and in-person team bonding (lunches, events, competitions)
Benefits: Competitive geo-neutral pay in the U.S.
Benefits: Annual reviews to ensure equity and market alignment
Benefits: Standardized bonus or commission structure
Benefits: 401(k) with employer contributions
Benefits: Equity opportunities
Benefits: Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents
Benefits: 100% premium coverage for individuals on high-deductible plans
Benefits: 24/7 Virtual Care and Employee Assistance Program
Benefits: Employer-funded HSA contributions and other pre-tax benefits
Benefits: Quarterly wellness stipend and free Headspace subscription
Benefits: 4+ weeks of PTO, plus paid sick and mental health days
Benefits: 13 paid holidays with the option to swap for personal days
Benefits: Up to 16 weeks of fully paid parental leave
Benefits: Transparent pathways for internal mobility and promotion
Benefits: Bi-annual performance reviews, team workshops, and leadership training
Benefits: Unlimited access to Coursera and O’Reilly
Benefits: 2 additional PTO days annually for learning and development

Muck Rack

Muck Rack is the leading provider of AI-powered PR software built for how brands and agencies work. The only platform powered by intuitive, AI technology and the most accurate, comprehensive data provided by journalists themselves, Muck Rack combines media database, monitoring and reporting for seamless team collaboration, pitching and measurement. Purpose-built for communications and public relations, Muck Rack helps nearly 6,000 companies worldwide analyze and report on the impact of their media relations. Thousands of journalists use Muck Rack’s free tools to showcase their portfolios, analyze news about any topic and measure the impact of their stories.

Founded in 2009

Miami, Florida, USA

388 employees (65 in marketing)

muckrack.com