Responsibilities

• Roadmap Strategy & Platform Innovation
• - Manage the product strategy and roadmap for RGG’s core personalization, communication, and AI-driven decisioning platforms across email, SMS, push, and emerging channels.
• - Run A/B tests across comms channels, evaluating content, cadence, and channel; analyze results and recommend go/no-go decisions to leadership.
• - Translate complex business and marketing requirements into clear, scalable platform capabilities and technical specifications.
• - Identify and champion innovation opportunities that elevate campaign targeting, automated messaging, and dynamic content delivery.
• Cross-Functional Collaboration & Execution
• - Collaborate cross-functionally with Marketing, Data Science, Engineering, Merchandising, and Creative teams to gather requirements and evaluate potential solutions for AI/ML capabilities.
• - Serve as a bridge between technical teams and non-technical, ensuring clear alignment on priorities, timelines, and requirements.
• - Troubleshoot platform issues independently with a strong bias toward action, knowing when to resolve problems autonomously and when to loop in cross-functional partners.
• - Use tools like Tableau to interpret data, track outcomes, and support a test-and-learn approach to platform improvement .

Requirements

• Bachelor’s degree in Marketing, or a related field preferred.
• 2-4 years of experience in product management, marketing technology, or martech platform operations.
• Proven track record of managing product roadmaps for customer-facing communication channels (Email, SMS, Push) or personalization platforms.
• Familiarity with AI/ML-powered decisioning concepts in a marketing context
• Experience with A/B testing
• Detail-oriented and organized in juggling multiple priorities
• Understanding of data integration workflows, capabilities, dynamic systems, and AI-driven decisioning tools.
• Strong independent troubleshooting skills
• Strong written and verbal communicator who can work well with leadership and cross-functional peers, even without formal authority

Benefits

• Comprehensive Coverage: Robust health, dental, and vision insurance effective on the date of hire.
• Time & Flexibility: Generous Flex Time Off (FTO) and flexible remote/hybrid work options that support a healthy work-life balance.
• Culture: A supportive, inclusive culture that encourages innovation, safety, and creative risk-taking.
• Community: Paid volunteer opportunities and regular DEI celebrations to foster a strong sense of community and collaboration.
• Impact: The chance to make a real, measurable impact at a mission-driven, fast-growing company poised for major expansion.