Marketing/Move-In Coordinator

North Bethesda, MD (Unknown)

Salary Not AvailableMid Level2+ years exp

Posted 2 months ago

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Job Summary

Own a data- and process-driven support role that ensures smooth pre- to post-move experiences, tight CRM-led lead management, and reliable operations to hit move-in goals for a senior living community.

  • Operations: manage lead tracking, CRM data, reports, and move-in logistics across the entire process.
  • Support: coordinate with residents, vendors, tours, mailings, and social channels to nurture prospects and book visits.
  • Administration: maintain files, organize events, and document expenditures to keep records accurate and on-budget.

Job Description

  • Provides administrative and sales support to achieve and exceed the sales and move-in goals for the community.
  • Provide services and conveniences to moves made by future residents to the Community from pre-move to post move-in responsibilities.
  • Serve as the liaison between the future resident and the third-party provider.
  • Meet pre-determined move-in goals and follow procedures in lead tracking and record-keeping for all leads and depositors as required by the Community.
  • Administrative duties to include the following: prepare and distribute reports and mailings; maintain files; and keep time, expenses and commission sheets for all sales staff and personnel
  • Operate and administer CRM database
  • Plan and manage social media platforms
  • Distribute mailings to individuals on the mailing lists
  • Assist in providing tours of the community to prospective residents and applicants as needed, including any open houses or special functions related to sales and/or marketing
  • Order office supplies, postage, petty cash and other supply inventory