Responsibilities

• Answer phone calls and respond to customer inquiries by phone, email, and other channels.
• Schedule and coordinate meetings, appointments, sales calls, and follow-ups.
• Manage calendars, take messages, and complete general administrative tasks.
• Create and post social media content, marketing materials, promotions, and email campaigns.
• Capture photos and videos and help maintain the company’s online presence.
• Make cold calls, research potential leads, and follow up with prospects.
• Build relationships with potential clients and business partners.
• Maintain accurate records of leads, calls, appointments, and follow-ups.
• Assist with networking, lead generation, and tracking marketing engagement.

Requirements

• Excellent verbal and written communication skills.
• Friendly, professional, confident, and comfortable making outbound calls.
• Strong organizational, time-management, and multitasking skills.
• Comfortable using computers, email, calendars, social media, and CRM systems.
• Able to work independently, take initiative, and learn quickly.
• Experience in sales, marketing, customer service, content creation, or administration is preferred.

Preferred

• Experience with cold calling, appointment setting, or lead generation.
• Social media and content creation experience.
• Basic knowledge of Canva or similar design tools.
• Understanding of digital marketing.
• Bilingual English/Spanish is a plus.