Responsibilities

• CSP.21 Initiative: Secure requirements and information from team members, consolidate inputs, and share with the central group to inform platform development.
• CSP.21 Initiative: Lead forums or cabinets to gather insights and feedback from across the team.
• CSP.21 Initiative: Apply understanding of marketing processes to simplify and automate the marketing campaign lifecycle, reducing manual tasks and data entry.
• CSP.21 Initiative: Support efforts to streamline campaign roles, approvals, and guardrails.
• Process Improvement: Lead process improvement projects, such as developing a common taxonomy for campaign evidence storage.
• Process Improvement: Collaborate with the Marketing Administration & Controls team to drive marketing operations and innovation projects forward.
• Process Improvement: Proactively identify opportunities for process improvement and take ownership of driving these initiatives forward.
• Process Improvement: Partner with the team to submit, track, and prioritize technology requests to enhance tools leveraged by the team.
• Track and report on process improvement initiatives, providing regular updates on progress, outcomes, and impact.
• Create clear, effective presentations to support project communication and stakeholder engagement.

Requirements

• Bachelor’s degree in Communications, Marketing, Business, or related field.
• Minimum 3 years’ experience in Marketing, project management, or a related discipline, preferably within Financial Services.
• Strong understanding of marketing processes and campaign management.
• Experience in program or project management, with a track record of delivering complex initiatives.
• Demonstrated experience using AI tools and technologies in professional and personal settings.
• Proven ability to manage multiple projects simultaneously and prioritize effectively.
• Strong written and verbal communication skills, with the ability to present information clearly to stakeholders.
• Proficiency in Microsoft Excel, PowerPoint, and Adobe.

Preferred

• Experience with marketing technology platforms, especially within JPMorganChase.
• Background in process improvement and change management.
• Strong organizational and project management skills.
• Excellent interpersonal and influencing abilities.
• Demonstrated ownership and initiative in driving projects to completion.
• Detail-oriented and strategic thinker, with a focus on broader organizational impact.
• Enthusiastic adopter of AI, with a curious mindset for continuous learning and innovation.

Benefits

• We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
• We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.