Responsibilities

• Facilitate on-site activations and promotional events while delivering exceptional customer service and representing the Club with energy and professionalism.
• Serve as an extension of the Marketing Department by promoting club initiatives, ticket programs, and brand messaging.
• Assist guests as part of the GEODIS Park guest experience team when needed.
• Actively engage with fans to encourage participation in activations, distribute giveaways, and provide event-specific information.
• Assist with the setup, operation, and breakdown of interactive displays, promotional booths, and event materials.
• Distribute marketing collateral in an organized and professional manner.
• Collect and report feedback, observations, and insights following events to supervisors.
• Support pre-match activities, including Opening Act activations (e.g., Kick Wall, premium tailgate).
• Serve as a matchday runner for the Nashville SC Entertainment team as needed.
• Assist with matchday entertainment management, hospitality, and game presentation needs.

Requirements

• Ability to commit to all Nashville SC matchdays (home and away) with minimal scheduling conflicts.
• General interest in and working knowledge of soccer, including basic understanding of Nashville SC’s schedule and roster.
• Strong interpersonal and communication skills with a positive, outgoing attitude.
• Comfortable engaging with fans and promoting club initiatives in public settings.
• Team-oriented, collaborative mindset.
• Willingness to learn club promotions, ticket programs, and soccer-related information (training provided).
• Reliable transportation, valid driver’s license, and a good driving record.
• Availability to work evenings, weekends, and select holidays.
• Dependable, punctual, and professional.
• Ability to lift and move materials exceeding 50 lbs.

Preferred

• Prior experience in promotions, events, or brand ambassador roles preferred.
• Bilingual (English/Spanish) preferred but not required.