Responsibilities

• Execute rebranding initiatives for customer reenrollment projects.
• Collaborate closely with onboarding and cross-functional teams to ensure branding updates are completed accurately and on time.
• Research systems, customer accounts, and historical documentation to identify existing account information and branding requirements.
• Launch and manage rebranding projects.
• Create, update, and maintain marketing brochures and collateral for products associated with existing customer accounts.
• Ensure all marketing materials align with brand standards and messaging.
• Coordinate multiple projects simultaneously while maintaining strong attention to detail.
• Track project progress and communicate updates to stakeholders.
• Identify opportunities to improve processes and increase efficiency within rebranding workflows.

Requirements

• 1-3 years of marketing, communications, project coordination, or related experience
• Basic marketing knowledge, including branding, content creation, and marketing collateral development
• Excellent written and verbal communication abilities
• Ability to research information and work through multiple systems to gather account documentation
• Experience with Microsoft Office Suite; Salesforce experience is a plus
• Comfortable working independently while collaborating with multiple teams
• Strong attention to detail and ability to manage deadlines in a fast-paced environment

Preferred

• Experience creating brochures, marketing materials, or customer-facing communications
• Familiarity with brand management or rebranding initiatives
• Experience supporting operational or customer-facing business processes

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)