Responsibilities

• The Marketing Specialist is responsible for developing and executing data-driven marketing strategies that support long-term growth, sales, and brand awareness.
• Working under general supervision, this role analyzes market trends, member behavior, and campaign performance to shape strategic plans aligned with business goals.
• The position collaborates cross-functionally to deliver integrated campaigns, measures results using KPIs, and optimizes performance.
• Responsibilities also include content development, ensuring legal and regulatory compliance, supporting product launches, engaging in community events, and maintaining adherence to credit union policies and internal controls.
• Marketing Specialist: Responsible for marketing products and services offered by the Credit Union according to annual marketing plan, with responsibility for specific assigned products and services
• Focuses on driving growth from new member acquisition, upsell/cross-sell, and retention opportunities
• Meets and communicates regularly with relevant stakeholders (business units and external partners) on marketing campaigns
• Transforms business objectives into marketing strategy and resulting successful tactics
• Plans and writes marketing content to ensure a successful promotion and increased product usage
• Proofreads own and others’ documents to verify their effectiveness in conveying the necessary message, ensuring consistent brand, quality, and accuracy of information correct as to content, grammar, and spelling, and free of typographical errors; makes edits and copy suggestions to fellow team members’ work
• Leads research for the development of member communication to ensure alignment of message (key selling points) to target audience; determines target audience
• Creates Campaign Plans and new initiative overview documents
• Collaborates closely with Creative Services on the development of marketing materials
• Maintains and reports on results and expenses for each marketing campaign conducted
• Partners with market managers, business intelligence, and other internal partners to creates SWOT analysis, and utilize consumer and competitive analysis and latest marketplace trends
• Plays supporting role in product/service review, refresh, and bundling
• Coordinates special projects and programs to ensure success of the products/services/projects/programs
• Uploads current marketing content such as promotions and campaigns to the intranet
• Collaborates closely with Digital Marketing and Communications partners to ensure integrated marketing campaigns
• Maintains brand standards and ensures consistent branding across various touchpoints and through marketing tactics and campaigns

Requirements

• Bachelor’s Degree in marketing, communications, public relations, business, or related major required
• Work requires comprehensive understanding of marketing funnel and concepts, as well as graphic design
• Strong knowledge of and experience applying marketing methodology
• Knowledge of the Credit Union’s products and services as well as rules and regulations, policies, and procedures
• Requires ability to analyze results and create reports related to marketing promotions
• Must be proficient in Microsoft Office, InDesign, and Trello
• Basic understanding of Illustrator and Photoshop
• Must have excellent interpersonal and communication skills, both written and oral, along with the ability to present information effectively to employees and members
• Ability to solve problems and handle complex details
• Must be detail-oriented
• Multitask orientation to handle numerous projects simultaneously
• Must be a team player as there are various departments and personalities to satisfy
• Necessity to meet competing deadlines
• Effective project management skills
• Marketing Specialist II: All of the Marketing Specialist knowledge, skills, and abilities
• Ability to leverage data that informs marketing strategies
• Effective project management and planning skills, including the ability to manage multiple projects while meeting established deadlines
• Increased knowledge of products and services
• Ability to work with limited supervision
• Effective budget implementation skills

Preferred

• Ability to lead a proofreading team
• Experience with training of new team members
• Presents ideas for new promotions, campaigns, and tactics

Benefits

• - 100% Company-Paid Health, Dental, Vision, Life, and Long-Term Disability Premiums
• - Up to 26 days of PTO within your first year, as well as Volunteer Time Off & 11 Paid Holidays
• - 401(k) with a company match
• - Tuition Reimbursement
• - Up to 12 Weeks of Paid Parental Leave