Responsibilities

• Promotes, coordinates and markets programs, services and events provided by the City of San Antonio.
• Researches, analyzes and monitors promotional strategies and marketing trends.
• Serves as liaison between city departments and external customers by fostering a positive, professional image.
• Develops and implements public relations, advertising, promotional and social media strategies in collaboration with other City departments.
• Conducts presentations, tours and public education programs and evaluates effectiveness of programs.
• Prepares and maintains performance and statistical reports.
• Develops and delivers presentations to City Manager's office, boards, committees, etc.
• Performs related duties and fulfills responsibilities as required.

Requirements

• Bachelor's Degree from an accredited college or university.
• Valid Class "C" Texas Driver's License.

Preferred

• Experience in volunteer coordination, community engagement, event facilitation, education, or hospitality
• Experience leading or presenting to groups of 10+ people, including diverse audiences (youth, corporate teams, community groups)
• Experience in roles requiring high daily interaction with the public
• Experience in animal welfare, nonprofit, community outreach, or public service environments
• Familiarity with open-admission shelters or high-volume, fast-paced settings
• Experience communicating about sensitive or complex community issues
• Comfortable working in outdoor settings, varying weather conditions, and active shelter environments