Marketing & Social Media Coordinator

Philadelphia, PA (On-site)

Salary Not AvailableMid Level2+ years expFull time

Posted 3 weeks ago

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Job Summary

Own and coordinate marketing operations in a nonprofit setting, aligning with senior leadership to drive project execution, data-driven decisions, and brand consistency across channels.

  • Coordinate cross-functional projects and stakeholder communication to maximize reach while upholding brand standards.
  • Track KPIs, social analytics, and media mentions to guide strategy and reporting.
  • Maintain data, assets, and vendor relationships to ensure timely, accurate campaigns and external communications.

Job Description

Responsibilities - Review, coordinate, and prioritize production/consultation requests, campaign planning, and marketing projects in collaboration with the VP of Marketing & Communications and Creative Director. - Engage with Communications Advocates, contractors, interns, and volunteers to support successful project execution and provide a positive internal customer service experience. - Track, review, and report on KPIs, social media analytics, media mentions, and audience engagement metrics with department leadership to evaluate performance and guide marketing decisions. - Proactively identify and implement opportunities to maximize reach and engagement while maintaining a professional brand presence. Seek approval from the Vice President of Marketing and Communications for new initiatives, campaigns, or significant content. - Maintain and update project trackers. Keep marketing contracts, organizational brand standards, established processes, standard operating procedures, and guidelines organized and up to date in SharePoint. - Maintain organizational communication lists and support accurate data collection and database management within Salsa and related platforms. - Ensure social media channels are up to date, preserve individual identities where necessary, and are reflected within main organizational pages through tagging and recognition strategies. - Drive social media engagement by responding to comments and messages according to guidelines. - Support the promotion of Esperanza programs through newsletters, digital communications, banners, and external media partnerships. - Coordinate and distribute weekly communications content to media outlets, schools, community partners, and organizational stakeholders. - Maintain and update shared files of hashtags, social media handles, media contacts, and partner information for executives, Board members, stakeholders, and funders. - Ensure all marketing and communications materials adhere to organizational brand guidelines, procedures, and centralized communication tools. - Ensure outreach, registration, and event materials include appropriate sign-up forms and support constituent data collection within organizational communications platforms. - Collaborate with Development and departments to ensure accurate messaging and proper recognition of funders, donors, partners, and stakeholders across communications and fundraising initiatives. - Draft, proofread, and coordinate the distribution of social media content, press releases, media advisories, newsletters, and other communications materials to ensure accuracy, consistency, grammar, and formatting. - Support leadership in strengthening media relations, spokesperson preparation, press opportunities, publications, and organizational visibility initiatives. - Collaborate closely with Development and various departments to ensure that M&C has a constant supply of fresh and impactful stories readily available for use. - Ensure event tabling materials, promotional assets, visual displays, and digital screens remain current, organized, and well-stocked. - Collaborate in the development and production of agency promotional materials, including brochures, capability statements, toolkits, orientation materials, videos, and annual impact reports. - Cultivate and maintain relationships with bilingual consultants, vendors, freelancers, and media contacts to support effective workflow and organizational responsiveness to requests for proposals and assignments? (as applicable).
Esperanza logo

Esperanza

Driven by the biblical mandate to serve the “least of these” (Matthew- 25:40), we are a faith-based social benefit organization committed to strengthening our Hispanic community through education, housing & economic development, immigration legal services, job training, and advocacy.

Founded in 1986
Philadelphia, New York, USA
500 employees

Traffic Signals

Monthly Visitors
6.1K
Traffic Source Mix
Search
18.8%
Direct
29.4%
Referral
3.9%
Social
10.7%
Paid
0.8%

Headcount Trend

Current headcount: ~501

Marketing Team

Marketing Roles Posted (Last 30 Days)
1