Marketing Manager
Wildix
USA (Remote)
$75K/yr - $88K/yrIn-houseContractMid level5+ years exp.
8 hrs ago
Marketing Representative - MGM Grand Detroit
Detroit, MI (On-site)
Salary Not AvailableEntry Level1+ years expPart time
Posted 3 weeks ago
Job Summary
Own guest service through MGM Rewards and related promotions, guiding program enrollment, point redemptions, and event-driven experiences while coordinating reservations, comps, and promotions across multiple systems.
- Enroll guests in MGM Rewards and explain program updates
- Redeem offers and comps
- Support events and promotional tournaments
Job Description
Responsibilities
- Assist guests with all requests, answer questions about the MGM Rewards program, direct marketing and special events offers.
- Understand and explain program updates and ensure consistent promotion of the GameSense problem gambling program.
- Explain the MGM Rewards program in detail, enroll guest in the MGM Rewards Program, redeem guests points or offers.
- Redeem, research, and adjust offers, rewards, tier credits and issue comps.
- Navigate multiple computer systems including Patron Management.
- Make reservations for our preferred players at restaurants, hotel, and transportation.
- Assist host in issuing discretionary, and MGM Rewards Point Comps, dining, and hotel reservations.
- Run companywide promotional events including but not limited to, Cruise Giveaways, Gift Giveaways, to include unpacking and distributing gifts.
- Assist with promotional Slot Tournaments and event ticket distribution.
Requirements
- High school diploma, GED, or equivalent
- One year of prior relevant customer service experience
- Previous experience working in a similar resort setting preferred
- Ability to work a varied shift to include weekends, holidays, and evenings
Benefits
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
- Free meals in our employee dining room
- Various programs and networking opportunities to help you get promoted
- Volunteer opportunities to give back to the community
- Other various discounts with company partners such as travel, electronics, online shopping, and many more!
MGM Resorts International
3.6 Glassdoor
The resorts and casinos of MGM Resorts International™ are some of the most famous in the world. Our 28 destinations are renowned for their winning combination of quality entertainment, luxurious facilities, and exceptional customer service. We are actively expanding our presence globally, with potential developments in a number of domestic and international markets. At MGM Resorts International, we are all striving together to deliver an enticing blend of entertainment to every corner of the world. Many of our resorts are located in Las Vegas. Las Vegas features three of the largest convention centers in the U.S., spectacular entertainment, attractions, shopping, and world-famous resorts. Whether dancing fountains, incredible stage productions, casino action, museums or natural attractions such as Lake Mead, Vegas offers something for everyone. A stroll down our streets takes you around the globe, with recreations like climbing to the top of the Eiffel Tower or taking a Venetian gondola ride. From shimmering resort pools and spa rejuvenation to nonstop nightlife, Las Vegas promises an unforgettable career destination. With all of our unique and spectacular resorts and casinos, MGM Resorts International has a world of opportunities for you to discover excitement and rewards as you provide our guests with a wonderful and memorable experience. Take a closer look at our properties. We think you'll find an opportunity that's right for you. The 81,000 global employees of MGM Resorts are proud to be recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®.
Founded in 2000
Las Vegas, Nevada, US
26K employees (1,859 in marketing)
61% recommend to a friend
71% CEO approval
Salaries
Marketing Coordinator median pay in the United States
Most pay falls between $52K and $69K. Based on 900 salaries.
Marketing Team
Marketing Team Size
1,302 (5% of company)
Median Career Experience
14 years
Median Tenure
8 years
Marketing Roles Posted (Last 30 Days)
4
People
Marketing Leadership
Joey Wattoo
Chief Marketing Officer
At the company for 20 years 4 months
Marshall Osborne
SVP Marketing - Strategy & Operations
At the company for 1 year 2 months
Eileen Lemish
Vice President, Las Vegas Marketing Portfolio & Social Media
At the company for 1 year 9 months
Cynthia So
Senior Vice President Asian Marketing
At the company for 23 years
Funding
Total Funding
$3.6B
Last Raise
$850M
Post IPO Debt, 2 years ago
Funding History
- Sep 2024Post IPO Debt • $850M
- Mar 2024Post IPO Debt • $750M
- Aug 2020Post IPO Equity • $1B
Traffic Signals
Monthly Visitors
7.1M
Monthly Google Ads Budget
$714.7K
Traffic Source Mix
Search
43.6%
Direct
44.5%
Referral
9.9%
Social
0.8%
Paid
1.1%
Headcount Trend
Current headcount: ~26.4K
News about MGM Resorts International
Links
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