Marketing and Public Relations Specialist

Lancaster, PA (On-site)

$18/hr – $27/hrMid Level3+ years expFull time

Posted 4 months ago

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Job Summary

Own and manage Water Street Mission’s multi-channel marketing calendar and storytelling pipeline, coordinating content creation, donor-facing materials, and cross-team storytelling with campus ministries and external vendors.

  • Own the marketing communications calendar across social, email, direct mail, and external media while ensuring on-brand tone and look.
  • Coordinate interviews, content production, and PR efforts to build consistent brand stories for guests, donors, volunteers, and partners.
  • Collaborate with internal teams and external vendors to deliver content, measure impact, and support growth goals for ministries and fundraising programs.

Job Description

Responsibilities

  • Work with Dir. Marketing to create and manage marketing/communications calendar – including social media, email, in-house produced mailings, external media such as radio and billboards, and collateral materials for WSM Advancement (and, when needed, other WSM departments/ministries).
  • Support WSM communication efforts through the ongoing production of text, image and video content as needed. Communicate the brand in visual and verbal messages that are consistent across all print, electronic, and traditional media (TV, radio, newspaper, OOH) mediums.
  • Build relationships across campus, including meeting with our mission programs team, on a regular basis, to find opportunities for stories
  • Record and share findings with the rest of the advancement team after each meeting, including updated statistics
  • Interview staff, volunteers, guests, donors, and community partners, as needed, to develop stories.
  • Coordinate with in-house graphic designer, digital content marketing specialist, and external video vendors and photographers, when needed, to produce content pieces.
  • Proofread and edit content produced by other members of the team as needed.
  • Collaborate with Water Street’s ministries (Teen Haven, Compass, Water Street Health Services, Wonder Academy, and Outreach Center), alongside Dir. Marketing, to help them reach their growth goals.
  • Work with direct mail vendor to continuously push collateral and creative to be more on brand with Water Street Mission’s tone, look, and feel.
  • Continuously analyze the impact of Water Street Mission’s in-house and vendor-managed direct mail efforts
  • Assist Dir. Marketing with PR related efforts, including the creation of timely press releases, interviews, and pitching to the media
  • Help spearhead a robust planned-giving marketing plan alongside the Dir. Marketing and Digital Copywriter, including a mix of digital, direct mail, and supporting collateral efforts.
  • Help develop various creative initiatives, such as exhibit spaces and podcast episodes in collaboration with the Director of Marketing.
  • Support Gift Officers through the production of: - Customized proposals - Impact Reports - Thank You letters - Case Statements - Annual Reports
  • Create content to generate interest in volunteering, donating, or partnering with Water Street – encouraging and serving both our guests, as well as those who are exposed to the content.
  • Make ongoing content revisions and improvements based on analytics and supervisory direction.
  • Complete a reasonable volume of work, in standard industry timeframes, as assigned by supervisor.
  • Function as a member of the Advancement Team.
  • Perform other related tasks as assigned.

Requirements

  • Education : Bachelor's degree in communication or related field
  • Experience: 3 to 5 years of related work experience in a sales or fundraising environment an advantage
  • Strong time management, organizational, and independent decision-making skills
  • Creative and technical aptitude, with the ability to learn and use a variety of SaaS tools
  • Excellent verbal, written, and interpersonal communication skills, with a collaborative, customer-service mindset
  • Proficiency in Microsoft Office, especially Word and PowerPoint; Excel a plus
  • Integrity, sound judgment, and strong character and employment references

Preferred

  • Experience with a sales or fundraising environment is advantageous
  • Experience with basic digital photo and video work is a plus
Water Street Mission logo

Water Street Mission

Water Street Mission exists to serve those experiencing homelessness and poverty in Lancaster County.

Founded in 1905
Lancaster, Pennsylvania, USA
111 employees (3 in marketing)