Responsibilities

• Regularly visit physician offices, clinics, hospitals, nursing facilities, home health agencies, and other healthcare providers throughout the assigned territory.
• Develop and maintain strong professional relationships with physicians, nurses, office managers, referral coordinators, discharge planners, case managers, social workers, and other healthcare professionals.
• Serve as a primary point of contact for healthcare providers who refer patients to Leading Respiratory Services.
• Respond promptly to provider questions, concerns, and service needs.
• Educate referral sources about Leading Respiratory Services' products, services, coverage area, and referral processes.
• Provide educational materials, brochures, product information, order forms, and other resources to provider offices.
• Help provider offices understand documentation and referral requirements for various products and services when appropriate.
• Coordinate internally with intake, billing, respiratory, mobility, delivery, and other departments to help resolve provider or patient concerns.
• Follow up with referral sources regarding service issues and ensure concerns are communicated to the appropriate department.
• Identify opportunities to improve relationships and service levels with existing referral partners.

Requirements

• High school diploma or equivalent.
• Excellent interpersonal and communication skills.
• Professional appearance and demeanor.
• Strong relationship-building skills.
• Ability to comfortably speak with physicians, nurses, administrators, and other healthcare professionals.
• Strong organizational and time-management skills.
• Ability to work independently and manage an assigned territory.
• Dependable transportation and willingness to travel throughout the assigned service area.
• Valid driver's license with an acceptable driving record.
• Basic computer, email, and Microsoft Office skills.

Preferred

• Associate's or bachelor's degree in marketing, business, healthcare administration, communications, or a related field.
• Previous experience in healthcare marketing, provider relations, physician relations, medical sales, business development, or account management.
• Experience in the durable medical equipment, home medical equipment, home health, hospice, hospital, pharmaceutical, or healthcare industry.
• Existing relationships with healthcare providers within the company's service area.
• Experience attending trade shows, vendor fairs, or healthcare networking events.

Benefits

• 401(k)
• 401(k) matching